by Shipway | Jul 22, 2026 | eCommerce Returns
Most Indian D2C founders write their return policy last after the website, after the ad creative, right before launch by copying a return policy template off Google. The result is rarely an ecommerce return policy in India customers can actually use. That’s...
by Shipway | Jul 21, 2026 | E-commerce Shipping
Most sellers pick a fulfillment model once at launch and never look back, usually the one that looked cheapest per order. That’s the wrong number to optimize for, and it’s quietly costing sellers more than a bad courier ever could. Line up Amazon Easy Ship...
by Shipway | Jul 17, 2026 | eCommerce Shipping
Your invoice this month has a line item you never approved. Same orders, same boxes, same customers, just a number higher than what you booked, multiplied across every flagged shipment. That is a weight discrepancy courier billing dispute, and at 2,000+ orders a...
by Shipway | Jul 14, 2026 | Automated Shipping System
Nobody sets out to run their shipping this way. You had 15 orders a day, one courier who never let you down, and no reason to overthink it. That instinct built your business. The problem is nobody tells you the day it stops working, you just watch your RTOs creep up...
by Shipway | Jul 13, 2026 | Return Management System
Three weeks after go-live, your ops team is back on WhatsApp, manually approving returns the “new” system was supposed to handle. The refund rule doesn’t know COD from prepaid. The ERP hasn’t synced a single SKU. And the founder who signed off...
