by Shipway | Jun 8, 2026 | Tracking & Notifications
Every week, brands handling 1,000+ orders spend over 100,000 a year answering one question: “Where is my order?” That is not a customer service problem. That is a tracking infrastructure problem. And the brands still patching it with spreadsheets and...
by Shipway | Jun 5, 2026 | E-commerce Shipping
Most D2C brands think they have a multi-courier setup. What they actually have is three browser tabs, one overloaded ops executive, and a rate comparison that’s already six hours stale by the time the order ships. Picking the wrong multi-courier shipping...
by Shipway | May 29, 2026 | eCommerce Returns
Returns are unavoidable. But most eCommerce brands are making them far more expensive than they need to be not because of the returns themselves, but because of how they’re managed. Nearly 17 out of every 100 products sold globally came back in 2024. In India,...
by Shipway | May 29, 2026 | Startup Series
Most Shopify stores fail within their first year. Not because of bad design or weak ads. Because they picked the wrong product. With over 4.6 million active Shopify stores competing for the same buyers, the sellers finding the best selling products on Shopify...
by Shipway | May 22, 2026 | Distribution, Ecommerce, Warehousing
You ran a sale. Orders spiked. And then your RTO spiked too. Most brands blame the courier. The real problem started weeks earlier, inside a warehouse that was never designed to support the distribution network around it. In Indian eCommerce, RTO rates run between 20%...
