Top 5 Last Mile Delivery Software Providers!

By 2040, 95% of retail purchases are likely to be made online and traditional retail may be hardly existent (Nasdaq).

What does it imply for d2c brands?

• They have more chances of earning profits through eCommerce.
• They need to make their last-mile delivery game strong for serving customers timely and enhancing their post-purchase customer experience. 

Therefore, we came up with a list of the best last mile delivery software that can help you in providing the best post-purchase customer experience!

Now, what is last mile delivery?

Last mile delivery is the final step from the transportation hub to the customer’s doorstep. It faces challenges like exceptions and delays. A last-mile delivery solution optimizes this journey, integrating with your online store for accurate delivery dates and prompt action. Customer satisfaction is key for brand loyalty, so value their time and provide updates. Keep it simple, and prioritize efficiency.

Let’s straight away head to the best last mile logistics software list!

1. Bringg

Established in 2012, Bringg is a leading last-mile delivery software solution that empowers companies in scaling and optimizing their customer experiences and logistics operations. Through their advanced cloud platform, you can seamlessly connect, automate, and orchestrate supply chain technology, people, and providers.

Features

• Enhances your delivery management with their comprehensive solution catering to both B2B and B2C deliveries.
• Offers advanced last-mile analytics, offering improved visibility and operational control for your logistics operations.
• Engage customers effectively through diverse communication channels like SMS, email, and chat.
• Benefit from a flexible and scalable platform, allowing extensive customization options to meet your unique requirements.
• Seamlessly integrate with multiple eCommerce platforms and marketplaces, ensuring smooth order management processes.

Website: https://www.bringg.com/

2. Tookan

Tookan is a free last-mile logistics software solution that specializes in streamlining and optimizing the final stage of the delivery process. You can streamline your business processes, save time, and reduce costs with the smart dispatching system.

Features

• Streamline operations and save time with a centralized Dispatch Dashboard and automated Way Bills.
• Ensure effective communication with customers through SMS Gateways and convenient Payment Gateways.
• Improve management efficiency with Geofencing for operational boundaries and customizable APIs for freight management.
• Enhance productivity with task notifications, optimized routes for on-time deliveries, and digital proof of delivery.

Website: https://jungleworks.com/tookan/

3. LogiNext

The last one on our list of last-mile delivery software is LogiNext. Started in 2014, it is a prominent player in the last-mile delivery space, offering innovative solutions to optimize the final leg of the supply chain. 

Features

• Offers dynamic rerouting, enabling drivers to modify their routes in response to last-minute address change requests from customers.
• Facilitates electronic proof of delivery, allowing delivery agents to accurately record and confirm the timely completion of deliveries.
• Provides cash on delivery (COD) and e-payments as payment options, catering to customers who prefer this mode of payment.

Website: https://www.loginextsolutions.com/

4. OnFleet

OnFleet, a San Francisco-based logistics company was founded in 2012. This software specializes in optimizing last-mile deliveries globally. It is present in over 90 countries & provides efficient solutions to untangle the complexities of the final leg of delivery operations.

• Leverages AI technology to optimize delivery routes, ensuring high efficiency, avoiding traffic congestion, and navigating challenging weather conditions for prompt order delivery.
• Utilizes artificial intelligence to analyze historical delivery data, providing actionable insights to eCommerce companies for improving their last-mile performance.
• Offers an Auto-Dispatch feature that assigns the nearest driver to the delivery location, streamlining the process and minimizing delays.
• Enables you & your customers to monitor the shipment’s whereabouts at any given moment, enhancing transparency and providing peace of mind. 

Website: https://onfleet.com/

5. Track-POD

Founded in 2015, Track-POD is a prominent last-mile tracking software solution that revolutionizes the final stage of the delivery process. With its mobile device integration, drivers can effortlessly access delivery details, capture signatures, and complete tasks on the move. 

Features

• Offers a highly intuitive interface, making it easy to navigate through all the in-app features and purchases with minimal effort.
• Allows seamless last-mile tracking of shipments, ensuring deliveries reach customers’ doorsteps efficiently.
• Streamlines the delivery process by pre-processing paperwork and equipping delivery agents with digital signing software, eliminating the need for manual paperwork and OTP verification hassles.
• Enables users to promptly send out precise Estimated Time of Arrival (ETA) notifications as soon as an order is placed, enhancing transparency and customer satisfaction.

Website: https://www.track-pod.com/

Final Takeaway

Last mile delivery process can make or break your brand value and profits. So, check out all these last-mile software solutions and choose wisely. 

Moreover, you can also go for Shipway- an all-in-one shipping solution where you can do it all. Want to know more? Check out its Features!

• Enables automated order fulfillment processes, including customizable rules for order assignment based on SKUs, weight, etc., label generation, and carrier allocation.
• Provides COD fraud detection and prevention services, with Shipway Protect feature addressing COD order phishing scams by safeguarding customer data and restricting sub-account access.
• Offers flexibility to bring in preferred carrier partners or choose from integrated options, while seamlessly integrating with popular eCommerce channels like Shopify and WooCommerce.
• Get seamless delivery and keep your customers updated with branded notifications. Furthermore, you can offer white-label tracking pages where you can suggest more products and drive repeat purchases.
• Features AI-powered returns management with branded tracking pages, options for exchanging products, multiple payment gateways for refunds, and efficient non-delivery report (NDR) management for identifying reasons behind undelivered orders.

Frequently Asked Question

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