by Shivangi Singh | May 2, 2023 | eCommerce Shipping
Welcome to the world of eCommerce, where the hustle and bustle of online shopping is accompanied by the intricate dance of logistics. As an eCommerce business owner, finding ways to optimize your logistics operations can significantly impact your bottom line. This...
by Shivangi Singh | Apr 24, 2023 | eCommerce Shipping
In 2022, 66% of brands improved their post-purchase customer experience by investing in a good reverse logistics provider. And, why did this happen? Before answering the above question, let’s acquaint you with the term Reverse logistics. What is reverse...
by Shivangi Singh | Apr 10, 2023 | eCommerce Shipping
WISMO (Where Is My Order) tickets are a common and frustrating customer inquiry for e-commerce businesses. Not only do they waste valuable time for customer support teams, but they also decrease customer satisfaction. However, there are various strategies businesses...
by Shipway | Mar 24, 2023 | eCommerce Fulfillment, eCommerce Shipping
77% of customers are likely to repeat purchase from a brand or refer a brand that has an exceptional post-purchase experience. So, where do you stand when it comes to impressing your customers? Whether you just started or are on the lookout for ways to enhance your...
by Shipway | Mar 7, 2023 | eCommerce Shipping, Non-Delivery Report (NDR) Management System
NDR or Non-delivery reports are inescapable and are one of the biggest pain points of eCommerce brands. Why won’t they be? Non-delivery cases turn into RTOs(return to origin) soon and make brands lose up to 30% of profits. And, Yes, how can we forget that they...
by Shipway | Feb 28, 2023 | eCommerce Shipping
Running an ecommerce brand is no small feat – you have to consider everything from marketing and customer engagement to logistics and shipping. When it comes to the latter, choosing a shipping carrier is perhaps one of the most crucial decisions you’ll...
