by Shipway | May 20, 2022 | Customer Experience, E-commerce Marketing
WhatsApp marketing is all about building relationships with customers and inspiring them with brand value. But just because most people are using and are more likely to open a WhatsApp message, you shouldn’t be sending boring, generic & sales messages to...
by Shipway | May 7, 2022 | Customer Experience, Ecommerce
Mother’s day is here and there must be many people who still do not know what to gift to their mothers. This is where all the opportunities lie for businesses to engage with their customers and earn some extra revenue. Social media hypes Mother’s Day as a festival...
by Guest | Apr 18, 2022 | Customer Experience
More and more customers are shopping online today than ever before. Global retail eCommerce sales are projected to grow to 7.4 trillion dollars by 2025. In 2014, this figure stood at just 1.3 trillion dollars. Easy access to smartphones, affordable data, and...
by Shipway | Feb 5, 2022 | Customer Experience, Ecommerce
“Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” as quoted by Chip Bell, is true in its own sense. A loyal customer will never consider alternatives. He...
by Shipway | Dec 16, 2021 | Customer Experience, Order status update, Order Tracking Page
Purchasing online has become an integrated part of people’s lives today. Beyond shopping, they still look forward to a few things either purchasing from a marketplace, a big renowned D2C brand, or a new age D2C brand. First, fast order delivery, as customers...
by Shipway | Nov 30, 2021 | Customer Experience, E-Commerce Returns, Return Management System
Are you able to satisfy your customers with your returns & exchange processes? Are they happy enough, with their return experience, that they make a repeat purchase with you? As the e-commerce industry has flourished through the years, it gave competition to...
