![The Complete Guide to Returns Automation (Refund & Exchange) in eCommerce [2025]](https://blog.shipway.com/wp-content/uploads/2024/06/Tips-for-Optimizing-Video-Content-on-Social-Media-10.jpg)
by Shipway | Dec 30, 2024 | E-Commerce Returns, Return Management System
A lot of D2C brands are embracing automation in their day-to-day operations, from logistics to customer communication, for one main reason: a better customer experience. After all, happy customers are returning customers! There is another major automation, necessary...
by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System
Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...
by Shipway | Jun 26, 2024 | eCommerce Returns, Return Management System
Founded in 2018, Return Prime is among the best tools to manage e-commerce returns out there in the market. Return Prime is a focused tool made to help e-commerce businesses automate their return process by managing their returns and exchanges efficiently. However,...
by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Studies have shown that bad returns management leads to profits being reduced by 25% Returns wreak havoc on the profits of e-commerce sellers for a couple of reasons namely inventory blockage, damaged products, reverse logistics cost, and reselling of the...
by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
by Shipway | Nov 30, 2021 | eCommerce Returns, Return Management System
Are you able to satisfy your customers with your returns & exchange processes? Are they happy enough, with their return experience, that they make a repeat purchase with you? As the e-commerce industry has flourished through the years, it gave competition to...
