by Shipway | Nov 19, 2019 | E-commerce Shipping, Ecommerce
After-sale customer service can make or break your brand image depending upon the customer’s experience, especially if, for any reason, they want to return an item. The ease of a returning-an-item process can influence whether the customer chooses you again for any...
by Shipway | Nov 18, 2019 | Ecommerce
We live in an era where anything and everything is purchased online and delivered to the doorstep. With high demand and also a constant increase in the need for delivering items door-to-door, things can go wrong during any step of delivering. For instance, delivering...
