Top Order Fulfillment Companies in India for Ecommerce Businesses

What is eCommerce Fulfillment?

eCommerce fulfillment is the process of delivering an online order to a customer. It involves key supply chain functions, including receiving and storing inventory, processing orders, picking and packing items, and shipping them to the customer’s destination.

Many brands choose to partner with an eCommerce fulfillment provider to handle these tasks efficiently. This is especially beneficial for ecommerce businesses that:

• Want to expand into new sales channels, markets, or locations.
• Lack their own storage or fulfillment facilities.
• Need to free up time to focus on strategic growth.
• Aim to build a scalable logistics operation.

The Impact of Fulfillment on Revenue

Effective fulfillment is crucial for meeting modern customer expectations. Shoppers today expect their orders to be:

• Fast – Delivered within two days, a standard set by major retailers like Amazon.
• Accurate – The correct, undamaged items shipped to the right address.
• Affordable – Low-cost or free shipping options.

To achieve this, every aspect of warehousing and fulfillment—inventory management, picking, packing, labeling, and last-mile delivery—must operate smoothly. If not, customer dissatisfaction can lead to lost sales and negative word-of-mouth.

A strong fulfillment strategy ensures proper operations, enhancing customer satisfaction, increasing sales, and even reducing costs. After partnering with the right ecommerce fulfillment provider companies in India, brands can deliver an exceptional post-purchase experience that keeps customers coming back.

Top 10 eCommerce Fulfillment Services in India for 2025

In the below article, we have listed the top eCommerce fulfillment service providers in India along with highlighting their features, service offerings, pricing structures, and delivery times. These companies have been chosen based on their ability to deliver fast, reliable, and efficient order fulfillment solutions for both online and D2C brands.

1. Shipway: eCommerce Order Fulfillment Solution in India

Shipway is a reliable logistics automation platform for managing the ecommerce order fulfillment process for businesses. It provides advanced solutions like order processing, tracking, returns management, and customer notifications.

Key Features:

Automated Order Processing

• Shipway Syncs with multiple sales channels and marketplaces
• Bulk order management for faster processing
• Real-time order status updates

Multi-Carrier Shipping Integration

• Shipway provides integrations with top logistics providers like Delhivery integration, Blue Dart, XpressBees, Ecom Express, and more
• Shipway provides AI-powered courier allocation for cost and speed optimization
• Automated label generation and tracking

Returns & Refund Automation

• Hassle-free return request processing
• Smart RTO (Return to Origin) management
• Automated refund initiation for improved customer satisfaction

Real-Time Shipment Tracking

• Branded tracking pages with live updates
• Proactive SMS & email notifications to customers
• Reduces “Where is my order?” queries and enhances CX

Performance Analytics & Reports

• Insights on delivery performance, return rates, and shipment delays
• NDR (Non-Delivery Report) automation to minimize undelivered orders
• Data-driven decision-making for fulfillment optimization

Pros & Cons of Shipway Fulfillment Solution

Pros:

• Shipway provides quick integration with Shopify, WooCommerce, Magento, and other platforms
• It supports cash-on-delivery and prepaid order fulfillment
• Reduces RTO with smart delivery & fraud detection tools
• Customizable tracking and post-purchase engagement features

Cons:

• Limited control over warehousing (Shipway focuses on automation rather than physical fulfillment centers)
• Costs may vary based on carrier selection and shipping volume.

2. Unicommerce: eCommerce Order Fulfillment Solution in India

Unicommerce is another popular eCommerce warehouse and order management system in India that streamlines fulfillment operations for online sellers. It provides end-to-end shipping solutions for inventory management, multi-channel order processing, warehouse automation, and returns management. Unicommerce helps businesses optimize their fulfillment operations and improve customer satisfaction by providing advanced shipping analytics and API integrations.

Key Features:

Omnichannel Order Management

• Unicommerce provides centralized order processing for multiple sales channels like Amazon, Flipkart, and Myntra.
• Automated order routing based on inventory location
• Real-time order status updates across platforms

Warehouse & Inventory Management

• Multi-warehouse inventory tracking with demand forecasting
• Unicommerce provides automated stock allocation to reduce stock-outs and overstocking
• It provides FIFO (First In, First Out) and FEFO (First Expiry, First Out) methods for inventory rotation

Multi-Carrier Shipping & Logistics Integration

• Unicommerce also provides API integration with 50+ carriers like Delhivery, Shiprocket, Ecom Express, Blue Dart, etc.
• Auto-selection of best courier partner based on cost & delivery time
• Automated shipping label generation and tracking

Returns & Refund Management

• Smart RTO (Return to Origin) and exchange management
• Automated return workflow for faster refunds
• Fraud detection and validation for reducing return losses

Advanced Analytics & Reporting

• Real-time performance insights on sales, returns, and inventory
• Customizable dashboards to track order fulfillment efficiency
• Demand forecasting to optimize stock allocation

Pros & Cons of Unicommerce Fulfillment Solution

Pros:

• Highly scalable for small to enterprise-level businesses
• Seamless multi-channel and warehouse management integration
• Reduces fulfillment errors with automation and AI-driven processes
• Supports B2B and D2C (Direct-to-Consumer) order processing

Cons:

• Requires technical expertise for initial setup and customization

3. WareIQ

WareIQ is a full-stack eCommerce fulfillment provider that was established in 2019 and funded by Y-Combinator. WareIQ provides an advanced technology platform that can reduce the average delivery timelines from 5–10 days to just 1–2 days. It also provides an Amazon Prime–like experience to the customers.

Key Features:

• Decentralized Fulfillment: Improve the speed by positioning inventory closer to customers.
• Inventory & Network Planner: It optimizes stock levels and improves item availability.
• RTO Prediction & Insurance: It minimizes return-related issues with advanced forecasting.
• Same-Day and Next-Day Delivery: It provides rapid shipping options to improve customer satisfaction.

Service Offerings: 

WareIQ provides a complete suite of essential shipping services that includes warehousing, inventory management, order processing, and last-mile delivery. This platform is designed to scale the D2C business and accommodate both high & low order volumes.

Pricing: 

The pricing of WareIQ is fully customized and varies based on the services you choose.

Delivery Time: 

It guaranteed same-day and next-day delivery in key markets.

4. HopStack

Although HopStack is a relatively new player in the industry, it has already made a name for itself by providing dependable and cost-effective shipping solutions to ecommerce companies. HopStack provides an end-to-end shipping automation solution developed for online retailers and has partnerships with 30+ carriers.

Key Features:

• Extensive Courier Network: HopStack collaborates with over 30 eCommerce courier partners.
• End-to-End Shipping Automation: HopStack streamlines order processing from pickup to delivery.
• Nationwide Fulfillment: It operates pan-India warehouses and fulfillment centers.

Service Offerings:

HopStack covers all aspects of shipping & logistics and hence makes it easier for one to focus on other core business functions. It is particularly beneficial for ecommerce sites that are looking for reliable and affordable shipping solutions.

Pricing: 

Custom pricing based on the selected services and order volumes.

Delivery Time:

HopStack provides quick delivery across India, aligning with same-day and next-day expectations.

5. Shopify Fulfilment Services

Shopify Fulfilment Services provides a comprehensive, omnichannel fulfillment solution to eCommerce businesses with a 90-day trial period. This service is designed to manage the business inventory and ensure fast order processing for online stores.

Key Features:

• Omnichannel Capability: It Integrates with various sales channels for a unified order management experience.
• Same-Day Fulfillment: You can order placed by a specified cutoff time and are shipped on the same day.
• Inventory Management: It provides recommendations and efficient storage solutions.

Service Offerings:

The service is tailored for Shopify store owners but can cater to any business looking to enhance its fulfillment process. It includes everything from inventory storage to order processing and shipping.

Pricing: 

Starts at $79 per month for the standard module, with additional features available as add-ons.

Delivery Time:

Designed for same-day fulfillment to boost customer satisfaction.

6. DHL eCommerce Fulfilment

DHL provides order fulfillment solutions with the help of its extensive warehouse network & logistics expertise. DHL is known for its efficiency in managing international deliveries.

Key Features:

• Pan India Warehousing: DHL’s extensive network of warehouses provides on time delivery.
• International Delivery: It is ideal for businesses with cross-border sales.
• Inventory Management: It provides a fully secure online portal for real-time inventory updates and reporting.

Service Offerings:

DHL provides warehousing, inventory management, and fulfillment services- all of these are highly customizable to meet the end business’s needs. It is particularly useful for enterprises looking for global reach.

Pricing: 

Its pricing varies based on the scope of services and location.

Delivery Time:

The final delivery times vary by location but are optimized for efficiency and reliability.

7. Delhivery

Delhivery is one of India’s fastest-growing courier fulfillment companies and has a strong presence in different regions across India. At present, they have over 75 fulfillment centers across the country along with dedicated channels for both B2B & B2C customers.

Key Features:

• Comprehensive Fulfillment Network: 75 centers across India for wide reach.
• Dedicated B2B & B2C Channels: Fully customized shipping solutions for Shopify, Woocommerce, and other customer segments.
• Advanced Inventory Management: Proprietary systems ensure accurate stock levels and efficient processing.

Service Offerings:

Delhivery provides end-to-end fulfillment solutions like warehousing, order processing, and last-mile delivery. Its integrated system is designed to handle high volumes with efficiency.

Pricing: 

Custom pricing depends on the services required.

Delivery Time:

Efficiently customizable, with options for same-day and next-day deliveries.

8. Flipkart Fulfillment

Flipkart Fulfillment uses the power of the powerful logistics infrastructure of one of India’s leading eCommerce giants. It is known for its speedy delivery and rigorous quality checks. Flipkart Fulfillment makes sure that orders are processed quickly & accurately.

Key Features:

• Extensive Fulfillment Center Space: Access to multiple warehouses across different regions of India.
• Quality Assurance: In-depth quality checks conducted by Flipkart experts.
• Quick Order Processing: Efficient packaging and shipment to ensure customer delight.

Service Offerings:

Flipkart provides services like warehousing, inventory management, order processing, and quality control. All these are designed to support both small & large online retailers.

Pricing: 

Pricing varies based on services along with affordable rates that reflect the high level of service.

Delivery Time:

Fast, with guaranteed timely delivery backed by Flipkart’s robust network.

9. Fulfilment by Amazon (FBA)

The Fulfilment by Amazon sets the industry benchmark for eCommerce fulfillment. They have 60+ fulfillment centers that are well-planned and strategically located across India. FBA provides sellers with access to Amazon’s large logistics network & its renowned A-to-Z Guarantee.

Key Features:

• Nationwide Network: 60 centers across 15 states.
• Market Access: Provide access to MSMEs, craftsmen, and artisan markets.
• A-to-Z Guarantee: Ensure proper customer satisfaction and trust in the delivery process.

Service Offerings:

FBA covers all aspects of fulfillment like warehousing, inventory management, order processing, shipping & returns management. It is ideal for sellers who want to scale their operations while relying on a proven, reliable system.

Pricing: 

Pricing varies based on service levels and order volumes; a three-month trial period is often available for new sellers.

Delivery Time:

Efficient and reliable, with options for same-day or next-day delivery for registered vendors.

10. Eshopbox

Eshopbox is based out in Gurugram and was established in 2015. Since then, Eshopbox has been focused on end-to-end ecommerce order fulfillment for pure-play digital sellers and D2C brands. Its integrated software, “Eshopbox Workspace,” helps with order processing & inventory management.

Key Features:

• Nationwide Warehouse Network: Eshopbox is tied with regional carriers to ensure efficient delivery.
• Platform Integration: Works smoothly with popular eCommerce platforms like Amazon and Flipkart.
• Custom Solutions: They offer customized services specifically designed for D2C growth.

Service Offerings:

Eshopbox provides inventory management, order processing, and fulfillment services that are particularly well-suited to digital-first brands. Its web-based interface ensures that data is easily accessible and actionable.

Pricing: 

Starts at INR 15,000 per month, with scalability based on business needs.

Delivery Time:

Optimized for timely, web-based integration and reliable last-mile delivery.

11. ShipDelight

With over 9+ years of experience in the shipping and distribution industry, ShipDelight is a veteran in the field. They provide a wide range of services that include order management, branded tracking, and shipping automation. All these features are designed to meet the needs of today’s ecommerce retailers.

Key Features:

• Extensive Service Coverage: ShipDelight operates in over 26,000 locations across India.
• Automation and Branded Tracking: ShipDelight provides quick order management with customized tracking solutions.
• Affordable Shipping Rates: Starts at ₹25 per 0.5 kg of inventory shipped.

Service Offerings:

ShipDelight provides comprehensive shipping and distribution services for D2C companies and makes sure that all their orders are managed efficiently and delivered quickly.

Pricing: 

Customized pricing of ShipDelight is based on shipment volume and specific requirements.

Delivery Time:

It is quick, reliable and has a strong focus on consistency and customer satisfaction.

12. ShipRocket

ShipRocket is a reliable provider of ecommerce order fulfillment services and helps businesses manage their end-to-end warehouse fulfillment services. ShipRocket is designed in such a manner that it reduces product discrepancies and improves delivery times while minimizing the need for large capital investments.

Key Features:

• 24-48 Hour Delivery: It promises fast delivery with minimal delays.
• Zero Weight Discrepancy: Ensures accuracy in shipments.
• Reduction in RTO: ShipRocket helps in reducing product returns and improving customer experience.
• No Warehouse Capital Investment: ShipRocket enables businesses to scale without heavy infrastructure costs.

Service Offerings:

ShipRocket provides an advanced suite of order fulfillment services that include warehousing, order management, and quick shipping.

Pricing: 

Pricing of ShipRocket is fully customized based on the specific service requirements and order volumes.

Delivery Time:

ShipRocket is fast, efficient, and designed to meet the modern consumer’s expectations on time.

Why Shipway is the Best eCommerce Fulfillment Solution?

Choosing the right eCommerce fulfillment service can significantly impact your business’s growth, customer satisfaction, and operational efficiency. This makes it extremely important for D2C brands or a growing online retailer to streamline logistics to ensure faster deliveries, reduced shipping costs, and a seamless post-purchase experience.

Among the top eCommerce fulfillment providers in India, Shipway stands out with its AI-powered multi-carrier shipping, automated order processing, real-time tracking, and smart RTO management. By integrating effortlessly with platforms like Shopify, WooCommerce, and Magento, Shipway helps businesses automate fulfillment, reduce return losses, provide same-day delivery and improve overall delivery speed, all while keeping customers engaged with proactive notifications.

Ready to scale your eCommerce business with hassle-free fulfillment? Start using Shipway today and experience faster, smarter, and more cost-effective logistics!

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