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Understanding RTOs & NDRs. How to reduce RTOs with NDR follow-ups?

Understanding RTOs & NDRs. How to reduce RTOs with NDR follow-ups?

by Shipway | Apr 27, 2021 | eCommerce Shipping, Shipway Blog, Tracking & Notifications

In the last few years, the eCommerce industry has witnessed a great boom especially D2C brands as they have completely changed the relationship between customer and brand. D2C brands have eliminated the middlemen, reducing the costs of the products and selling them...
Feature Update: The simplified exchange process for your Shopify Store

Feature Update: The simplified exchange process for your Shopify Store

by Shipway | Apr 16, 2021 | Announcement, Ecommerce, eCommerce Returns

Shipway provides the best return automation solution for eCommerce brands. We have updated our solution for all Shopify Users, allowing them to smoothly manage the critical areas in the exchange module by creating an exchange order on Shopify, handle discounts on an...
A Definite Guide to Reduce the Shipping Damage

A Definite Guide to Reduce the Shipping Damage

by Shipway | Apr 15, 2021 | Automated Shipping System, Automatic Package Allocation, eCommerce Shipping, Shipway Blog

The Damaged, broken, or non-functional condition of the product, causes a more distressing situation for the seller than the consumer. Are you tired of hearing the complaints of products getting damaged while shipping? Are the shipping damage to products affecting...
Returns: An ignored plague growing in the D2C industry

Returns: An ignored plague growing in the D2C industry

by Shipway | Apr 7, 2021 | Ecommerce, eCommerce Returns, Shopify

The existence of some rampant in the e-commerce industry jeopardizes the business and puts the brand’s value at stake. Returns are one of the rampant, which is growing in the industry despite the fact that everybody is well-aware of the problem. It is still...
Enabling same day refund with Gift card

Enabling same day refund with Gift card

by Shipway | Mar 19, 2021 | Announcement, Refund Gift Card

To help you reduce the complexity and time-consuming return task, we have introduced gift card refunds for both COD/ Prepaid orders. This will help you to provide fast and same-day refund resolution to retain your customers. To automate the issuing of gift cards for...
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