by Shipway | Sep 6, 2021 | Announcement, Customer Experience, E-Commerce Returns, E-commerce Shipping, Fulfilment automation system, Non-Delivery Report (NDR) Management System, Order status update, Reverse Shipping
Providing regular order status updates to customers is a typical demand of eCommerce businesses. Do it through the platform that can’t go unmissed – WhatsApp notifications. As an instant messaging service, WhatsApp is the most popular globally used...
by Shipway | Aug 12, 2021 | Announcement, Ecommerce, Return Management System, Reverse Shipping
Various eCommerce brands use the return merchandise authorization (RMA) process to effectively manage their return and exchange processes. Return or exchange is a diverse process with a multitude of events that increase the total turnaround time of the process....
by Shipway | Jul 28, 2021 | Announcement, E-Commerce Returns, Return Management System
The convenience of automated return pick-up has made the operations a lot easier and supported the return automation system. But still there remains a gap that is troubling many eCommerce merchants. Failed return pick-ups, a genuine problem that was obstructing the...
by Shipway | Jul 17, 2021 | Announcement, E-Commerce Returns, E-commerce Shipping
Doorstep quality check at the time of return pick-up has become very important nowadays as it reduces the overall return turnaround time, operational costs, etc. So, to help you more with customer satisfaction we want to inform you that you can now perform doorstep...
by Shipway | Jul 14, 2021 | Announcement, Ecommerce, Fulfilment automation system
The order picking process is a critical step to complete the order fulfillment process. With no or wrong picklist in hand can lead you to send the wrong products to customers, wasting packaging and shipping costs. Organize your inventory picking process with Ezyslips...
by Shipway | Jul 5, 2021 | Announcement, E-Commerce Returns, Return Management System
We have launched new features on our return panel to make it more descriptive and interesting for the end customers. It will reduce your involvement with customer support to resolve customer queries. Our new updates are listed below – Product-wise return...
