Courier aggregators or logistics aggregators, are third-party solutions integrating multiple carriers into a single, streamlined online platform. These services enable e-commerce businesses to access a variety of shipping companies quickly and simplify their pricing based on monthly order volume. Partnering with a reliable courier aggregator can save time, money, and effort, allowing e-commerce businesses to focus on other critical tasks.

Effective shipping strategies depend on selecting the correct courier partner, but this can be difficult given the explosive expansion of online commerce and unforeseen order surges. Prominent courier aggregators guarantee on-time delivery with simple coordination with several shipping companies, affordable prices, and broad PIN code serviceability. 

With a top courier aggregator, you gain full access to a wide range of ecommerce delivery partners, fast integration, multiple payment options, and essential value-added services like early cod remittance and RTO orders suite.

These delivery services also include cash-on-delivery, express delivery, hyperlocal delivery, same-day delivery, next-day delivery and real-time order tracking, ensuring your business runs smoothly and efficiently.

When selecting the right courier aggregator for your e-commerce business, it’s essential to compare the features and benefits of different providers. The two best shipping aggregators in India are Shipway and Shiprocket.

Both logistics aggregators offer robust platforms for managing multiple courier partners for e-commerce businesses, but let’s find out which courier aggregator is reliable and effective in streamlining shipping operations for all types of businesses. 

So let’s study these two ecommerce shipping solutions in detail and see which is the best courier aggregator for e-commerce businesses in India.

Shipway vs. Shiprocket: A Detailed Comparison

1. Overview of Shipway and Shiprocket

Shipway:

Shipway is the best shipping aggregator in India, helping eCommerce businesses streamline their last-mile delivery. Shipway’s shipping platform brings together multiple carrier partners and provides online merchants quick access to reliable shipping solutions at pre-discounted rates.

Its integrations with a network of courier partners and WMS solutions providers enable merchants to easily sync their orders and start their fulfillment journey, including labels and invoice generation to packaging instructions, courier selection and order tracking.

Apart from providing multiple courier integrations, Shipway also provides NDR management, tracking notifications via SMS & WhatsApp to improve the post-purchase journey, returns management to minimize RTO orders and many other helpful features. It offers a wide array of services designed to simplify order fulfillment and enhance customer satisfaction.

Shiprocket:

Shiprocket is another top logistics aggregator in India, that solves shipping problems for eCommerce businesses. It provides a wide range of shipping services, including multi-carrier integration, real-time tracking, automated label generation, refunds management and COD management. 

Shiprocket has a courier recommendation engine that uses a complex algorithm to suggest courier partners choose from as per the order location, time of delivery and your preferences. It also streamlines the post-purchase experience with a tracking page, real-time order updates and automated return and exchange workflows. 

2. Key Features and Capabilities

Shipway:

  • Multi-Courier Network: This feature allows merchants to quickly pick the best courier from a network of courier partners to efficiently ship their products at lower shipping costs and the fastest delivery time.
  • Shipping Intelligence: With this feature, merchants can automate their shipping process from order sync, label generation, invoice printing, courier selection and order pickup.
  • Early COD Remittance: Shipway provides D+2, D+3 and D+4 early COD remittance facilities which help e-commerce merchants maintain cash flows and enable uninterrupted business operations. 
  • Automated NDR Management: It gathers undelivered order data and shows it in one place using a unified dashboard making it easier for merchants to take action on whether they need to reattempt the delivery or not.
  • Refunds and Exchanges: Shipway has effective returns management and automation software that simplifies the return process with reverse pick-up automation, one-click exchanges and a branded returns tracking page.
  • Branded Order Tracking: Shipway offers a branded tracking page for merchants making the order tracking process easier for customers. It also provides real-time order tracking updates and notifications to customers, enhancing post-purchase engagement. 
  • Integrations: Shipway is integrated with popular eCommerce platforms like Shopify, Magento, WooCommerce, etc.

Shiprocket:

  • Multi-Carrier Integration: This feature provides them quick access to a network of courier partners to optimize shipping costs and delivery times.
  • Automated Shipping: It generates shipping labels, invoices, and manifests automatically to streamline order processing.
  • Courier Recommendations: This feature allows merchants to simply choose from a list of courier partners that are best suited; based on location, time and preferences.
  • Real-Time Tracking: It helps track the shipments in transit and provides customers with visibility into delivery status.
  • COD Management: They can manage cash-on-delivery orders efficiently with automated remittance and reconciliation.

3. Pricing and Cost Structure

Shipway:

Shipway offers flexible pricing plans to online businesses based on the number of shipments processed per month. Pricing typically starts with a free trial or a basic plan and scales up based on shipment volume and additional features.

Shiprocket:

Shiprocket’s pricing is tiered based on shipment volumes and specific requirements. It provides a range of plans catering to startups, SMEs, and enterprise-level businesses. The final cost includes subscription fees, shipping charges, and additional service fees based on usage.

4. Integration and Compatibility

Shipway:

Shipway is integrated with popular eCommerce platforms like Shopify, WooCommerce, Magento, Flipkart, Unicommerce, Increff, Browntape and more. Also, it offers custom API integrations for easy implementation and synchronization of order data.

Shiprocket:

Shiprocket supports integration with eCommerce platforms and marketplaces like Shopify. It offers custom API solutions for enterprise-level integrations.

Shipway: Most Reliable Logistics Aggregator in India

Shipway is the best and most reliable e-commerce courier aggregator in India, that excels in fast e-commerce delivery, returns and exchange automation and optimizing post-purchase experience. It has unique features like AI-based fraud order detection that help detect COD-based fraud orders, reduce RTOs and minimize the shipping costs for merchants. This makes them an ideal option for e-commerce businesses scaling their business operations.

It has powerful integrations and a multi-courier network with both forward and reverse pick-ups. This comprehensive shipping solution not only streamlines the entire shipping process but also ensures timely deliveries and hassle-free returns.

By choosing Shipway, you benefit from an all-in-one shipping solution that supports your business growth, enhances customer satisfaction, and optimizes your logistics operations. Whether you’re a small business or a large enterprise, Shipway is equipped to meet your shipping needs. To know more you can get a personalised consultation from our experts.

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