Comparing BlueDart vs XpressBees: Speed, Coverage & Customer Support

Picking the right delivery partner is super important when you run an online store. You want your packages to reach customers on time and without spending too much money. 

In this guide, we’ll compare two big courier companies in India, BlueDart vs XpressBees, to help you decide which one fits your ecommerce business better.

What is Blue Dart?

Blue Dart is one of the oldest and most established logistics companies in India. It’s a part of the DHL Group, which gives it an edge in international shipments. Blue Dart is widely used by large enterprises and premium ecommerce platforms. 

It offers secure and reliable delivery of packages to over 55,400+ locations in India. It provides an entire spectrum of distribution services, including air express, freight forwarding, supply chain solutions, customs clearance, etc.

Key Features:

• Extensive coverage of over 55,400 locations
  
• Strong air cargo network
  
• Known for premium express deliveries
  
• Integrated with DHL for global shipping
  

What is XpressBees?

XpressBees is a fast-growing delivery company that focuses mainly on helping online stores. It first started by working only with FirstCry, but now it’s a big, independent company. Today, many popular platforms like Snapdeal, Meesho, and D2C brands trust XpressBees to handle their deliveries.

The company is growing fast across India. It has over 4,500 fulfillment centers and more than 20,000 delivery partners who make sure orders reach customers on time. XpressBees also has strong experience in B2B shipping, 3PL (third-party logistics), and even cross-border (international) deliveries, making it a great choice for sellers who want to scale up.

Key Features:

• Over 19,000+ pin codes serviced
  
• Strong focus on ecommerce logistics (B2C and B2B)
  
• COD support and return management
• Tech-enabled tracking, NDR management

Blue Dart vs XpressBees: Detailed Comparison

Here’s a detailed, point-by-point comparison between Blue Dart vs XpressBees across each feature:

1. Delivery Speed

Blue Dart:

• Typically delivers within 1-3 business days for standard shipping.
  
• Offers express options for faster turnaround, especially in metro cities.
  
• Well-suited for time-sensitive or high-value deliveries.

XpressBees:

• Standard delivery takes 2-5 days, depending on location and volume.
  
• Speed varies more for remote areas, but is improving with the growing logistics network.
  
• Offers express delivery in limited areas.

2. Reliability

Blue Dart:

• Known for high reliability and punctual deliveries.
  
• Low rate of lost or delayed parcels, trusted by enterprises and banks.
  
• Strong compliance and handling for secure shipments.

XpressBees:

• Good reliability, particularly in urban and tier-1 areas.
  
• Slightly higher variance in rural/remote PIN codes.
  
• Frequently used by D2C brands with positive feedback on consistency.

3. Coverage

Blue Dart:

• Covers over 55,000+ locations across India.
  
• Strong in tier-1 and tier-2 cities; limited in remote rural areas.
  
• Integrates with DHL for international coverage.

XpressBees:

• Covers over 19,000+ pin codes.
  
• One of the widest delivery networks among Indian logistics players.
  
• Strong presence in tier-2, tier-3, and rural regions.

4. Pricing

Blue Dart:

• Premium pricing model due to speed, brand reputation, and secure handling.
  
• Less price-flexible for small ecommerce sellers.
  
• Ideal for low-volume, high-margin businesses.

XpressBees:

• Cost-effective for high-volume ecommerce shipping.
  
• Offers tiered pricing and bulk discounts.
  
• Suitable for price-sensitive D2C and marketplace sellers.

5. Same or Next Day Delivery

Blue Dart:

• Available in major cities via express services.
  
• Prioritized for enterprise clients and critical shipments.
  
• SLA-backed delivery timelines in urban regions.

XpressBees:

• Available in select metro/tier-1 cities.
  
• Subject to order cut-off times and warehouse location.
  
• Gradually expanding quick delivery capabilities.

Also Read: Bluedart vs Delhivery vs DTDC

6. International Reach

Blue Dart:

• Extensive global coverage across 220+ countries worldwide through the DHL partnership.
  
• Seamless cross-border logistics with customs support.
  
• Trusted for secure and timely international shipments.

XpressBees:

• International services to over 220+ countries.
  
• Focus remains on domestic ecommerce and hyperlocal logistics.
  
• Offers cross-border clearance support via third-party partnerships.

7. Customer Support

Blue Dart:

• Dedicated account managers for large clients.
  
• Support can be rigid or slow for smaller businesses.
  
• Better suited for B2B customer service needs.

XpressBees:

• Responsive support is designed for ecommerce workflows.
  
• Online ticketing and quick escalation process.
  
• Strong integration with seller dashboards for real-time help.

8. Tracking

Blue Dart:

• Real-time tracking with SMS/email updates.
  
• Seamless tracking system for enterprise clients.
  
• User-friendly interface, but less customizable for smaller sellers.

XpressBees:

• Real-time shipment visibility via API or dashboard.
  
• Offers branded tracking for D2C brands.
  
• Integrates well with ecommerce platforms like Shopify, WooCommerce, etc.

9. Warehousing

Blue Dart:

• Limited warehousing or fulfillment services.
  
• Focuses mainly on the courier/delivery side of logistics.
  
• Relies on clients for order preparation and inventory management.

XpressBees:

• Offers warehousing, fulfillment, and 3PL services.
  
• Nationwide warehouse network to enable faster delivery.
  
• Suitable for sellers looking to outsource logistics end-to-end.

10. COD & Returns

Blue Dart:

• Limited COD coverage and higher return handling costs.
  
• Preferred for prepaid orders due to secure handling.
  
• Less flexible in return logistics for ecommerce.

XpressBees:

• Strong support for COD and reverse logistics.
• Fast remittance cycles and efficient return pickups.
  
• Built to handle the high-volume return environment of ecommerce.

11. Tech Integration

Blue Dart:

• Stable and easy API integration but with basic functionalities.
  
• Reliable for order tracking and status updates.
  
• Less dynamic features for inventory or order management.

XpressBees:

• Advanced APIs with real-time sync.
  
• Seller dashboard for order creation, bulk upload, and NDR (non-delivery report) handling.
  
• Easily integrates with ecommerce platforms and OMS systems.

12. Best For

Blue Dart:

• Ideal for large enterprises, high-value items, and time-critical deliveries.
  
• Frequently used by banks, luxury retailers, and healthcare brands.
  
• Offers superior assurance and customer perception.

XpressBees:

• Best suited for ecommerce sellers, D2C brands, and cost-conscious businesses.
  
• Popular with marketplaces, fashion brands, and electronics resellers.
  
• Delivers value through scale, tech, and reverse logistics support.

What Are People Saying?

On user forums like Reddit, XpressBees is often praised for cost-efficiency and responsiveness to seller needs, especially for high-volume ecommerce shipments. Blue Dart is trusted for secure, fast deliveries in metros and for international parcels.

Many small business owners prefer XpressBees for its easy onboarding, NDR control, and last-mile efficiency, while Blue Dart is often chosen by enterprises prioritizing brand image and delivery assurance.

Shipway: The Best Alternative for Ecommerce Shipping

If you need fast and safe delivery for urgent or expensive products, or if you ship to other countries, Blue Dart is a great option.

But if you’re running a growing online store or D2C brand and want wide delivery coverage, easy-to-use tech, and lower shipping costs, then XpressBees is your go-to choice.

Both are good in their own ways. But how do you pick the right one for your business? That’s where Shipway comes in.

With Shipway’s ecommerce shipping platform, you don’t have to choose just one courier. You can ship your orders across India using Blue Dart, XpressBees, or any of the top courier companies, all from one place!

Shipway helps you automate your shipping process, improve the delivery success rate and offer the fastest delivery to your customers.

It’s easy, quick, and on time and you can start shipping in just 5 simple steps.

So why wait? Start shipping smarter with Shipway today!

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