by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
by Shipway | Jun 12, 2024 | eCommerce Returns
A customer’s return experience is one factor determining whether website visitors will convert to customers and if a customer will buy from you again. Return automation is a sure-shot way to give the best customer experience, and in turn, also helps you build trust...
by Shivangi Singh | Feb 6, 2023 | eCommerce Returns
According to data, around 84% of shoppers will avoid buying from a brand that has a troublesome return process. Therefore, all eCommerce brands should focus on streamlining their return process. And how to do that? The answer is- by using efficient Returns management...
by Guest | Dec 20, 2022 | eCommerce Returns
The goal of launching an eCommerce site is to facilitate a successful transaction between your store and customers. However, this goal isn’t always achievable, as some customers request online stores to take back their orders. You can argue about why customers want to...
by Shipway | Apr 4, 2022 | eCommerce Returns
Most D2C businesses are growing their e-commerce platforms to increase sales and meet customer expectations, for which they are offering free delivery and free returns, which are statistically increasing their online sales. Setting up a D2C e-commerce store means much...
by Shipway | Nov 30, 2021 | eCommerce Returns, Return Management System
Are you able to satisfy your customers with your returns & exchange processes? Are they happy enough, with their return experience, that they make a repeat purchase with you? As the e-commerce industry has flourished through the years, it gave competition to...
