by Shipway | Aug 12, 2021 | Announcements & Integrations, eCommerce Returns
Various eCommerce brands use the return merchandise authorization (RMA) process to effectively manage their return and exchange processes. Return or exchange is a diverse process with a multitude of events that increase the total turnaround time of the process....
by Shipway | Jul 28, 2021 | Announcements & Integrations, eCommerce Returns
The convenience of automated return pick-up has made the operations a lot easier and supported the return automation system. But still there remains a gap that is troubling many eCommerce merchants. Failed return pick-ups, a genuine problem that was obstructing the...
by Shipway | Jul 17, 2021 | eCommerce Returns
Doorstep quality check at the time of return pick-up has become very important nowadays as it reduces the overall return turnaround time, operational costs, etc. So, to help you more with customer satisfaction we want to inform you that you can now perform doorstep...
by Shipway | Jul 14, 2021 | eCommerce Returns, Fulfilment automation system
The order picking process is a critical step to complete the order fulfillment process. With no or wrong picklist in hand can lead you to send the wrong products to customers, wasting packaging and shipping costs. Organize your inventory picking process with Ezyslips...
by Shipway | Jul 5, 2021 | eCommerce Returns
We have launched new features on our return panel to make it more descriptive and interesting for the end customers. It will reduce your involvement with customer support to resolve customer queries. Our new updates are listed below – Product-wise return...
by Shipway | Jun 18, 2021 | Customer Experience, eCommerce Returns, Return Management System
Majorly, customers come back for repeat purchases when they receive a good purchase experience alongside receiving a good quality product. Across the variety of industries, retaining current customers seems to be difficult but is more profitable than acquiring a new...
