Top 3PL Companies in India: Complete Analysis for E-commerce Business

In the past couple of years, there has been a huge growth in the Indian eCommerce sector, creating a demand for cost-effective logistics solutions. Here, 3rd party logistics (also called 3PL) companies have emerged as important enablers that help online businesses run their supply chain process, reduce operational costs and improve overall customer satisfaction. 

These 3PL logistics companies provide high-quality comprehensive services like warehousing, fulfillment, inventory management, transportation, and distribution that allow eCommerce businesses to focus on their core expertise and grow online. However, due to the availability of a large number of 3PL companies in India for logistics operations, selecting the right one is a difficult decision. 

Therefore in this article, we have compiled a list of top-rated 3rd party logistics companies based in India that have been in the business for the past many years and successfully fulfill the requirements of different types of business. 

Each of the below-discussed 3PL partners is highly specialized to serve startup, small, medium and large size business enterprises requirements using the help of advanced technology, robust infrastructure, and a large network to streamline logistics operation. 

They help ecommerce businesses overcome key logistics challenges like poor infrastructure, large PIN code availability delivery, regulatory complexities and different geographic conditions. 

These top 3PL companies in India are setting new benchmarks in the logistics industry and are known for their innovative approaches, customer-centric services and quick adaptation to continuously changing dynamics of market needs.

Top 10 3PL (3rd Party Logistics) Companies in India

For new or small-scale eCommerce businesses, partnering with a 3PL company provides a complete logistics solution. By leveraging the services of a 3PL provider, eCommerce companies can focus on driving revenue growth while outsourcing logistics and order fulfillment tasks. Let’s dive into the top 3PL solutions available in India.

1. Shipway

Shipway is a comprehensive shipping automation designed to optimize the operations of third-party logistics (3PL) companies in the eCommerce sector. With its range of advanced features like bulk shipping label generation, courier aggregation, real-time tracking and returns and exchange automation, Shipway simplifies and streamlines the entire shipping process, making it an essential 3PL partner for ecommerce businesses.

Features:

• Shipway simplifies shipping management with easy carrier aggregation and rate comparison.
• Efficient returns management with instant refunds, one-click exchanges and efficient tracking process.
• Enables real-time shipment tracking with regular status updates for enhanced client transparency.
• Offers detailed delivery performance metrics, NDR reports, and customer insights.
• Integrates with customer support systems for real-time tracking and notifications.
• Seamlessly connects with Shopify, WooCommerce, Magento, and other platforms.

2. Delhivery

Delhivery was established in 2011 and it is a leading eCommerce logistics provider operating in India and many other countries, with a fulfillment network across North America and Europe. After utilizing proprietary technology, Delhivery offers efficient fulfillment solutions with integrations for platforms like WooCommerce, Shopify, Amazon, and eBay.

Features:

• Standard 3PL services including receiving, storage, packaging, and delivery.
• Inventory management across multiple locations and sales channels with algorithmic optimization.
• 2-day express shipping in select regions.
• Intuitive app for order and inventory management.
• Comprehensive business reports for better insights.

3. FedEx

FedEx is one of the largest global logistics companies in India that caters to Online eCommerce businesses with large order volumes. FedEx provides API integration with Shopify, Etsy, and Walmart.

Features:

• They provide essential 3PL services like packaging, warehousing, order fulfillment, and reverse logistics.
• Remote inventory management via a dedicated eCommerce platform.
• Order tracking and detailed shipping performance reports.
• Exceptional customer service.
• Integration with business tools like QuickBooks and Xero.

4. BlueDart

BlueDart is another well-known logistics company in India that provides 3rd party logistics services and specializes in fulfilling heavy items and products requiring assembly. With two central warehouse locations, it serves the entire Indian region.

Features:

• Same-day delivery with order cuts as late as 5 PM.
• Cloud-based warehouse and inventory management platform.
• Optimized packaging solutions and additional services like refurbishment and repacking.

5. Allcargo Logistics

Allcargo Logistics is a part of the large group that operates 13 warehouses across the Indian region and caters to high-volume eCommerce businesses. This usually includes those with 250+ orders per month. It integrates with popular online platforms like Magento, Amazon, and eBay.

Features:

• It provides comprehensive warehousing, packaging, delivery, and reverse logistics services.
• 2-day delivery service across the US.
• Cloud-based monitoring software for order management.
• Integration with major shipping partners.

6. DHL

DHL is another well-known award-winning 3rd party logistics company from India that provides different types of logistics solutions for the Indian eCommerce market. DHL is pre-integrated with leading selling platforms & provides value-added services for online retailers and businesses located in India.

Features:

• Fast delivery options with late cut-offs.
• Intuitive platform for order and inventory management.
• Customized logistics services based on business needs.

7. AWL India

DCL was founded in 2007 and provides turnkey logistics solutions to eCommerce businesses. They have operations across different states of India and globally. It partners with major shipping companies like FedEx, UPS and USPS for global delivery.

Features:

• It provides comprehensive 3PL services like shipping, pick and pack, and delivery fulfillment.
• Customized logistics solutions with dedicated Account Managers.
• Real-time business reports and analytics.
• Strategic warehousing and inventory management tools.
• Same-day delivery services in select regions.

8. ShipMonk

ShipMonk is another popular India-based 3rd party logistics company that provides highly personalized order fulfillment services for small and midsize businesses.

Features:

• Its key essential services include warehousing, packaging, freight management, and returns management.
• Enterprise-grade security for user data protection.
• Actionable insights via a simple dashboard.
• Customized packaging services for brand development.

9. Mahindra Logistics

Mahindra Logistics is another reputed end-to-end 3PL company in India that provides fast deliveries within India and globally. It is pre-integrated with Shopify and marketplaces like Walmart and Target.

Features:

• The main services provided by Mahindra Logistics are:- labeling, packaging, shipping, quality assurance, warehousing, and fulfillment.
• It also provides D2C, B2B, and drop shipping solutions for sellers and buyers to grow together.
• Value-added services like kitting and lot tracking.
• Advanced eCommerce fulfillment software for inventory management and reporting.

10. OM Logistics

OM Logistics is headquartered in India and currently serving globally with operations in North and Central America, Asia, and Europe. It offers air, ocean, and ground transportation services.

Features:

• OM Logistics’ main services include shipping, warehousing, distribution, and freight forwarding services.
• Time-critical freight services globally.
• Value-added services like small courier services, white-glove services, kitting, repacking, and special deliveries.
• Custom labeling and D2C, cross-border eCommerce solutions.

Why is Shipway the Best 3rd Party Shipping Software for eCommerce Logistics Operations?

An eCommerce business often depends on third-party logistics (3PL) providers to properly manage the warehousing, fulfillment, and delivery of products to customers. So, managing these operations is very important to maintain customer satisfaction and operational efficiency. Shipway provides comprehensive shipping software designed to streamline logistics operations for eCommerce businesses. Shipway helps in tracking shipments, handling non-delivery reports, and providing real-time updates to customers.

Why Should You Opt For The Best 3PL (3rd Party Logistics) Company 

1. Access to Specialized Services

Basically, a reliable 3PL partner provides access to niche services that might otherwise be impossible for your business. These specialized services include COD, custom labeling, insurance, vehicle optimization, and expedited deliveries, etc. This improves the business logistics capabilities.

2. Commitment

Unlike logistics aggregators, which act as middlemen and add extra costs, partnering directly with a 3PL company allows you to negotiate terms of engagement directly. This ensures dedicated attention and a better overall experience, especially for businesses that work with only one or two courier partners.

3. Access to Expertise and Resources

When you work with a 3PL company, then you will get access to different types of resources, partnerships, technologies, and expertise. As domain experts, 3PL provides key valuable insights into market trends and supply chain models. This helps you to make strategic decisions and expand into new geographies.

4. Focus on Core Business Operations

After outsourcing logistics management to some reliable 3PL provider, your in-house teams are unburdened. This allows them to focus on their core business operations. This resource reallocation helps your company fully concentrate on product development, customer service, and other growth-oriented activities.

5. Risk Mitigation

In eCommerce, the logistics industry often faces operational issues like delays, damages, and weather-related disruptions. 3PL partners are well-equipped with contingency plans and have the experience to handle such challenges. This helps in making smooth operations and effective logistics management.

Factors to Consider While Choosing a 3PL Logistics Company

1. Cost

The pricing structure of a 3PL provider is a very important factor. The cost of services directly impacts your company’s profitability. As a result, the value the service provider brings must justify the expense. While affordability is important, opting for the cheapest shipping provider can result in poor service quality and subpar customer support. Aim for a reasonable price that aligns with the value offered.

2. Serviceability

The 3PL provider must service your target market and ideally include your core audience within its network. This makes sure that optimal service for existing customers and facilitates seamless scaling as your business grows. A 3PL partner with an extensive network can help you reach new audiences cost-effectively. This further uses their resources to expand without significant investment.

3. Customization

Opt for a 3PL partner that offers a range of customization options, allowing you to tailor solutions to your specific business operations. Customization enables you to maximize the partnership’s benefits and achieve your business goals more effectively.

4. Performance History

Review testimonials and feedback from previous clients to gauge the reliability and capability of the 3PL provider. After having a proper understanding of their past performance and client satisfaction levels, you can make sure that you partner with a dependable provider.

5. Technological Capabilities

Due to the continuous popularity of digital systems for business operations, having a proper partnership with a reliable 3PL company is important to fulfill customer demands. You need to make sure that the provider can provide cutting-edge features and industry-leading solutions to maintain a competitive edge.

6. Research

You need to do proper research to understand each potential partner’s providing, requirements, value propositions, and future prospects. This helps you to make sure that you can make a well-informed decision according to your business goals.

Conclusion

At last, third-party logistics (3PL) companies are an appealing delivery solution for small businesses seeking scalable logistics support. They provide full access to extensive infrastructure without the heavy costs of developing and maintaining it in-house. For eCommerce businesses in their early or growth stages, partnering with a 3PL company can be a practical and cost-effective choice.

While there are drawbacks, such as potential reliance on an external partner, the benefits often outweigh these concerns. Businesses must consider their specific needs, target markets, and future expectations to make the best decision.

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