by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
by Shipway | Jun 12, 2024 | eCommerce Returns
A customer’s return experience is one factor determining whether website visitors will convert to customers and if a customer will buy from you again. Return automation is a sure-shot way to give the best customer experience, and in turn, also helps you build trust...
by Shipway | Jun 10, 2024 | E-commerce Marketing
As we enter the week leading up to Father’s Day the frenzy to choose the best, most thoughtful gifts for your dad increases. Buying a gift for someone who’s supported you through everything and kept strong for you when you couldn’t and was forever a pillar of...
by Shipway | May 29, 2024 | E-commerce Shipping, eCommerce Shipping, Shipping Software
Managing the overall logistics costs and maximizing profitability are the most important objectives for success and sustainability. Every business wants to maximize its profit margins while maintaining the quality of service. But the modern ecommerce logistics...
by Shipway | Apr 30, 2024 | eCommerce Shipping
As a new e-commerce startup owner, navigating logistics can feel like scaling a mountain. The dilemma of whether to opt for a shipping aggregator or a direct courier partner looms large and creates a huge impact on the journey of e-commerce and D2C businesses. In this...
