by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System
Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...
by Shipway | Aug 28, 2024 | eCommerce Shipping
The delivery experience matters a lot for ecommerce and D2C brands. It is an important factor that can determine the success of a sale. Customers today expect fast and reliable delivery without any delivery delays. This makes efficient and affordable express courier...
by Shipway | Aug 23, 2024 | E-commerce Shipping, eCommerce Fulfillment
Accurate product weight is crucial for smooth shipping operations in the e-commerce industry. It is the basic metric that influences your shipping costs, packaging costs and overall profit. Ensuring that your product weight aligns with your courier partner’s...
by Shipway | Aug 14, 2024 | E-commerce Shipping, eCommerce Shipping
What is Proof of Delivery? Proof of Delivery is also termed POD. Basically, it is a document used in the eCommerce industry that validates final delivery and confirms that the product has been received in good condition. It typically includes the customer’s...
by Shipway | Aug 7, 2024 | eCommerce Fulfillment, eCommerce Shipping
What is NDR or Non-Delivery Report? In the Indian eCommerce market, NDR is also known as Non-Delivery Report and it is a common occurrence that implies failed delivery attempts. This simply means that when a delivery fails, eCommerce businesses have a limited...