by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System
Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...
by Shipway | Jun 5, 2024 | E-Commerce Returns, Return Management System
A lot of D2C brands are embracing automation in their day-to-day operations, from logistics to customer communication, for one main reason: a better customer experience. After all, happy customers are returning customers! There is another major automation, necessary...
by Shipway | Mar 19, 2021 | Announcement, Refund Gift Card
To help you reduce the complexity and time-consuming return task, we have introduced gift card refunds for both COD/ Prepaid orders. This will help you to provide fast and same-day refund resolution to retain your customers. To automate the issuing of gift cards for...