by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System
Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...
by Shipway | Jun 26, 2024 | eCommerce Returns, Return Management System
Founded in 2018, Return Prime is among the best tools to manage e-commerce returns out there in the market. Return Prime is a focused tool made to help e-commerce businesses automate their return process by managing their returns and exchanges efficiently. However,...
by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Studies have shown that bad returns management leads to profits being reduced by 25% Returns wreak havoc on the profits of e-commerce sellers for a couple of reasons namely inventory blockage, damaged products, reverse logistics cost, and reselling of the...
by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
by Shipway | Jun 12, 2024 | eCommerce Returns
A customer’s return experience is one factor determining whether website visitors will convert to customers and if a customer will buy from you again. Return automation is a sure-shot way to give the best customer experience, and in turn, also helps you build trust...
by Guest | Dec 20, 2022 | eCommerce Returns
The goal of launching an eCommerce site is to facilitate a successful transaction between your store and customers. However, this goal isn’t always achievable, as some customers request online stores to take back their orders. You can argue about why customers want to...
