by Shipway | Jul 24, 2025 | Ecommerce, eCommerce Fulfillment, eCommerce Returns, eCommerce Shipping
When your ecommerce business starts scaling, depending on a single courier partner is no longer enough. Sellers today handle their business with multiple courier partners to get better delivery coverage, negotiate competitive rates, improve service levels, and reduce...
by Shipway | Jul 23, 2025 | Ecommerce, eCommerce Fulfillment, eCommerce Returns, eCommerce Shipping
In eCommerce, logistics isn’t just a backend function; it’s the lifeline of customer experience and profitability. Even a small shipping error, like a wrong pin code, a delayed dispatch, or a missed delivery attempt, can set off a chain reaction of cancellations and...
by Shipway | Jul 22, 2025 | Ecommerce, eCommerce Fulfillment, eCommerce Shipping
Today in ecommerce, customer expectations are evolving by the day. Shoppers no longer just want to buy, they want their orders delivered now. Convenience, speed, and reliability have taken center stage, redefining what a great shopping experience truly means. To meet...
by Shipway | Jul 14, 2025 | Customer Experience, Ecommerce, eCommerce Fulfillment, eCommerce Shipping, Order Tracking Page, Tracking & Notifications
Thinking “Order is Shipped” means “Delivered”? Not quite. In e-commerce, shipping and delivery dates are not interchangeable. In simple terms, a shipping date is the day an order leaves the seller’s hands, while a delivery date is the day that the order arrives at the...
by Shipway | Jul 10, 2025 | Ecommerce, eCommerce Fulfillment, eCommerce Returns, eCommerce Shipping
Groceries, medicines, even fuel and water, getting them delivered straight to your doorstep is now second nature. But not too long ago, this level of convenience was unthinkable. Whenever customers asked for home or doorstep delivery, they were refused or charged...
by Shipway | Jun 23, 2025 | E-commerce Shipping, Ecommerce, eCommerce Fulfillment, eCommerce Returns, Raksha Bandhan
Festive seasons in India bring a huge surge in online shopping. For e-commerce sellers and logistics teams, this time of year is both a golden opportunity and a major challenge. During Diwali or other major festivals, online ecommerce marketplaces see a tremendous...
