How to Automate COD Refund Process?

by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System

Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...

Best Return Prime Alternatives: Our Top 5 Recommendations

by Shipway | Jun 26, 2024 | eCommerce Returns, Return Management System

Founded in 2018, Return Prime is among the best tools to manage e-commerce returns out there in the market. Return Prime is a focused tool made to help e-commerce businesses automate their return process by managing their returns and exchanges efficiently. However,...

How to automate exchanges in e-commerce for a seamless customer experience?

by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System

Studies have shown that bad returns management leads to profits being reduced by 25% Returns wreak havoc on the profits of e-commerce sellers for a couple of reasons namely inventory blockage, damaged products, reverse logistics cost, and reselling of the...

How To Automate eCommerce Refunds For Seamless Customer Experience?

by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System

Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...

The Complete Guide to Returns Automation (Refund & Exchange) in eCommerce [2024]

by Shipway | Jun 5, 2024 | E-Commerce Returns, Return Management System

A lot of D2C brands are embracing automation in their day-to-day operations, from logistics to customer communication, for one main reason: a better customer experience. After all, happy customers are returning customers! There is another major automation, necessary...

How To Grow Your E-commerce Brands Like @Snitch With Easy Returns And Exchanges?

by Shipway | Nov 30, 2021 | eCommerce Returns, Return Management System

Are you able to satisfy your customers with your returns & exchange processes? Are they happy enough, with their return experience, that they make a repeat purchase with you? As the e-commerce industry has flourished through the years, it gave competition to...