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Regional Logistics in India: Challenges & Solutions for Tier-2/3 Cities

Regional Logistics in India: Challenges & Solutions for Tier-2/3 Cities

by Shipway | Sep 25, 2025 | Ecommerce, eCommerce Shipping, Return Management System

E-commerce in India is no longer confined to metro cities; it is witnessing its strongest wave of growth in Tier 2 and Tier 3 cities. With the growing appetite for digital convenience among consumers, these cities are emerging as the new hubs of entrepreneurship. For...
The Complete Guide to Returns Automation (Refund & Exchange) in eCommerce [2025]

The Complete Guide to Returns Automation (Refund & Exchange) in eCommerce [2025]

by Shipway | Dec 30, 2024 | E-Commerce Returns, Return Management System

A lot of D2C brands are embracing automation in their day-to-day operations, from logistics to customer communication, for one main reason: a better customer experience. After all, happy customers are returning customers! There is another major automation, necessary...
How to Automate COD Refund Process?

How to Automate COD Refund Process?

by Shipway | Aug 29, 2024 | E-Commerce Returns, eCommerce Returns, Return Management System

Did you know that ecommerce businesses can lose up to 15% of their revenue due to inefficient refund processes? If you’re handling cash-on-delivery (COD) orders, this statistic might hit close to home. Managing refunds manually can be a time-consuming and...
Best Return Prime Alternatives: Our Top 5 Recommendations

Best Return Prime Alternatives: Our Top 5 Recommendations

by Shipway | Jun 26, 2024 | eCommerce Returns, Return Management System

Founded in 2018, Return Prime is among the best tools to manage e-commerce returns out there in the market. Return Prime is a focused tool made to help e-commerce businesses automate their return process by managing their returns and exchanges efficiently. However,...
How to automate exchanges in e-commerce for a seamless customer experience?

How to automate exchanges in e-commerce for a seamless customer experience?

by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System

Studies have shown that bad returns management leads to profits being reduced by 25% Returns wreak havoc on the profits of e-commerce sellers for a couple of reasons namely inventory blockage, damaged products, reverse logistics cost, and reselling of the...
How To Automate eCommerce Refunds For Seamless Customer Experience?

How To Automate eCommerce Refunds For Seamless Customer Experience?

by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System

Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
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