Delhivery vs Ekart: Which Courier Partner Should You Choose in 2025?

When you’re running an ecommerce business in India, picking the right logistics partner can impact your delivery speed, customer satisfaction, and even your bottom line. 

In this post, we break down the difference between Delhivery vs Ekart, covering everything from delivery times and tracking to services and reliability.

What is Ekart Logistics?

Ekart is Flipkart’s in-house logistics and supply chain arm, handling the majority of its deliveries. It aims to become India’s largest supply chain facility with state-of-the-art warehouses spread across 20 locations, more than 7000+ trucks running daily across the length and breadth of the country, 70+ fulfilment centres, 80+ sortation facilities and 3500 delivery hubs to ensure timely delivery across 15,000 pin codes. 

Its infrastructure ensures efficient, timely and fast deliveries across many cities in the country. 

What is Delhivery?

Delhivery is a third-party logistics and supply chain company that services a broad range of ecommerce platforms, D2C brands, enterprises and independent sellers. Unlike Ekart, it’s not limited to a single marketplace.

Founded in 2011, Delhivery has grown into one of India’s largest logistics tech companies. Its asset-light model enables flexible partnerships with third-party operators, while its proprietary tech stack ensures end-to-end control over service quality, data, and performance. Delhivery specializes in B2C and ecommerce logistics, serving the needs of startups, marketplaces, and large enterprises alike.

Delhivery vs Ekart: Detailed Comparison

Here’s how Delhivery vs Ekart stack up on key logistics parameters:

Performance Comparison: Delhivery vs Ekart

1. Delivery Speed

Ekart:

• Delivery speed is tightly optimized for Flipkart orders, generally delivered within 2–5 days.
• Beneficial for sellers in Flipkart-assured zones or metro regions.
• No express delivery modes are offered independently to external brands.

Delhivery:

• Offers flexible delivery speed based on shipping mode, for standard shipping it is 3–7 days, whereas for express shipping it generally takes up to 1–3 days.
• Speed varies based on the origin-destination pair and zone coverage.
• Can support priority deliveries and faster TATs with warehousing tie-ups.

2. Reliability

Ekart:

• High reliability for Flipkart sellers, due to strong internal integration.
• Service levels are predictable within Flipkart’s ecosystem, including return pickups.
• Limited use case and reported inconsistencies when used outside of Flipkart’s supply chain.

Delhivery:

• Known for good reliability across Shopify, Amazon, Nykaa, WooCommerce, and D2C stores.
• Some reports of inconsistent service in Tier 3 towns, especially during high-volume seasons.
• Offers real-time shipment visibility, which improves reliability tracking.

3. Pincode Reach

Ekart:

• Covers over 15,000 pincodes, mostly in urban and semi-urban areas.
• Strongest in Flipkart-dense zones, such as Bangalore, Delhi NCR, Mumbai, and Chennai.
• Not optimized for pan-India non-Flipkart coverage (e.g., remote Northeast, interiors of Bihar/MP).

Delhivery:

• Has one of the widest pincode networks in India — 18,000+ pincodes.
• Covers remote towns, rural belts, and tough terrains like Ladakh and the Northeast.
• Good for brands seeking reach beyond metros into Bharat’s emerging ecommerce markets.

4. International Logistics

Ekart:

• No international shipping support.
• Focus is entirely on domestic B2C and intra-city Flipkart shipping.

Delhivery:

• Offers cross-border shipping and customs clearance for D2C exporters.
• Partners with global carriers for last-mile delivery in international markets.
• Supports exports from India to the US, UK, UAE, and more, with package tracking.

5. Warehousing & Fulfillment

Ekart:

• Operates 70+ warehouses in 20 cities, primarily supporting Flipkart fulfillment centers.
• Ideal for bulk movement within Flipkart’s ecosystem.
• Limited flexibility for 3rd-party inventory storage or distributed warehousing.

Delhivery:

• Offers on-demand warehousing and fulfillment services.
• Brands can split inventory across multiple hubs for faster TAT.
• Supports pick-pack-ship models, COD handling, return management, and more.

6. Same-Day or Next-Day Delivery

Ekart:

• Offers next-day delivery in selected major cities where Flipkart has a strong presence.
• Availability depends on product size, warehouse location, and category.
• Same-day service is rare and mostly unavailable outside Flipkart.

Delhivery:

• Supports express deliveries for high-priority zones.
• Brands can enable this through express fulfillment + local warehouse proximity.
• Useful for fashion, electronics, and FMCG D2C brands offering speed as a USP.

7. Platform Integration & Tech

Ekart:

• Exclusively integrated with Flipkart Seller Hub.
• Not available as a logistics option for independent Shopify, WooCommerce, or Amazon sellers.
• Minimal tech flexibility for API, order syncing, or branded experiences.

Delhivery:

• Integrates natively with Shopify, WooCommerce, Amazon, Magento and Custom CMS via API
• Offers developer-friendly APIs, plugins, and branded tracking pages.
• Suitable for tech-savvy brands needing a plug-and-play solution.

8. Order Tracking & Visibility

Ekart:

• Order tracking is handled via Flipkart’s app and backend logistics.
• No dedicated merchant dashboard for independent logistics control.
• Limited tracking insights for customer-brand-owned journeys.

Delhivery:

• Provides a dedicated tracking dashboard with real-time status updates.
• Merchants can embed branded tracking pages with order details, ETAs, and maps.
• Customers receive SMS and email notifications at each stage of the journey.

9. Customer Support

Ekart:

• Support is routed through Flipkart’s centralized support teams.
• Sellers have limited control over logistics escalation or ticket prioritization.
• No separate merchant success teams.

Delhivery:

• Maintains independent customer support, separate from marketplace operations.
• Brands get access to support agents, account managers (for large accounts), and SLAs.
• Support experience varies by region, but is generally well-reviewed.

10. Best For

Ekart:

Best suited for:

• Sellers exclusively operating on Flipkart.
• Merchants seeking cost-effective, centralized logistics.
• Brands prioritizing speed in Flipkart’s priority zones.

Delhivery:

Ideal for:

• D2C brands are scaling across India, including Tier 2–3 markets.
• Businesses that are selling on multiple platforms or through websites.
• Exporters and omnichannel brands need reliable warehousing and delivery.

Insights from Reddit and Quora

Many sellers on Reddit often debate “Delhivery vs Ekart, which is better?” The consensus: if you’re Flipkart-exclusive, Ekart is unbeatable for speed and integration. However, sellers operating across platforms like Amazon, Meesho, or independent stores find Delhivery’s flexibility and broader reach to be invaluable.

Final Verdict

If you’re a Flipkart-exclusive seller, Ekart offers better integration, speed, and predictability. But if you sell across multiple platforms or have your own website, Delhivery provides more flexibility, service options, and expansion opportunities via franchises.

And in case you want both? Choose Shipway’s courier aggregation service. With reachability across 29000+ pincodes, we ensure safe and timely delivery across India. We also help you automate your shipping and returns operations with our automated system, improving your delivery efficiency and lowering your RTOs. 

So, why wait? Start shipping with Shipway today.

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