Top 10 Fastest Courier Delivery Services in India

When integrating with courier partners, it’s crucial to consider several factors before selecting a shipping service provider. Orders may be placed in large numbers, but success is truly measured by order completion and customer satisfaction.

Once an order is placed, a well-developed eCommerce logistics solution must make sure that the parcel travels by sea, road, or air to its final destination in a hassle-free manner. There are several elements from the moment a product leaves the warehouse and reaches the customer’s destination. This includes the product’s safety in transit, the shipment route, and the delivery time.

Trustworthy and efficient courier partners provide expedited shipping options that can improve the overall customer experience. The eCommerce industry has evolved at a rapid pace over the past decade. This led to a sharp increase in the number of courier services in India that deliver customer orders on time.

Today, every eCommerce company’s objective is to make hassle-free courier delivery services to grow its business in this competitive world. The process has become more complex with over 100 courier service companies in India, each claiming to be the best for eCommerce.

To help eCommerce businesses choose the best courier company or partner to fulfill their customer needs, Shipway offers comprehensive support. The list below of the best courier partners for ecommerce has been compiled after thorough review and research, checking all the necessary details.

10 Fastest eCommerce Courier Partners in India

1. Delhivery

Delhivery is one of the best courier delivery companies that deserves a place on this list. It has quickly ranked as the top courier company in India providing delivery services to customers. It provides reliable logistics and delivery services, particularly noted for efficiently handling the reverse logistics and COD services for the end customers.

However, its standout feature is the variety of express delivery options. This includes on-demand delivery, same-day delivery and next-day delivery. Using the help of Delhivery API integration, businesses can automate several essential processes. This includes shipping label generation, order cancellation, displaying accurate estimated delivery dates and shipping exceptions.

2. DTDC

DTDC (Desk to Desk Courier & Cargo) Express is the Indian branch of this global logistics powerhouse. It allows businesses to easily customize the different types of delivery options that are designed for customer preferences. It also provides services like COD, collect-on-delivery, bulk shipping, heavyweight shipping, and express delivery. DTDC provides both inter-state and intra-city delivery options to maximize the customer order fulfillment process.

The DTDC API improves its service by providing instant access to shipping rates, estimated delivery dates, order tracking notifications, and AWB generation.

3. Blue Dart

Operating since 1983, Blue Dart is a global carrier recognized as one of the premier courier service companies for online businesses. It offers various payment packages that bundle multiple services together, reaching over 35,000 pin codes in India and 220+ countries worldwide.

Blue Dart’s services include COD delivery, automated proof-of-delivery, weather-resistant packaging, express delivery, and time/slot-based delivery. The Blue Dart tracking API enables eCommerce companies to monitor inbound and outbound shipments via live tracking, closely watching for order delays, failed deliveries and returns.

4. FedEx

Initially making its mark in the global logistics market, FedEx has become a key player in India, providing optimal shipping solutions for online businesses. It is highly regarded for handling a range of products that includes heavyweight, fragile, and high-value items.

FedEx is a good option for both international and domestic orders due to its FedEx shipping API. It further connects online stores to services like FedEx Ground, FedEx Freight, and FedEx Express. The FedEx API documentation simplifies returns management, shipping label creation, and performance reporting.

5. DHL

DHL (Dalsey, Hillblom, and Lynn) is a renowned international courier service. DHL has partnered with BlueDart to provide reliable courier delivery services for eCommerce in India, covering over 26,000 pin codes nationwide. DHL is committed to reducing wastage and minimizing its environmental footprint in the delivery process. Additionally, it offers shipping insurance on all outbound parcels.

With a globally managed and well-connected network of distribution centers, DHL efficiently optimizes supply chain solutions to enhance order fulfillment within India and across 220+ countries worldwide. DHL provides Same Day and Next Day Delivery (SDD, NDD) services for urgent packages, ensuring timely and reliable delivery.

6. Ekart Logistics

Ekart Logistics is one of India’s leading courier service firms that provides all sorts of supply chain and fulfillment services. It was initially launched in 2009 as Flipkart’s in-house logistics arm. Today, Ekart extends its first-mile and last-mile delivery services to over 3,800 pin codes across India.

The Ekart Logistics API allows online businesses to perfectly connect with various online marketplaces and storefronts, offering multiple payment gateways like cash-on-delivery (COD), UPI, wallets, and net banking. The Ekart tracking API enables easy transfer of order tracking information between systems and provides real-time order status notifications to customers.

7. Ecom Express

Ecom Express is another logistics company that provides coverage of over 27,000 pin codes and it is a preferred choice for eCommerce businesses that handle high-value goods like jewelry. It provides additional security and surveillance services during storage and transit.

Ecom Express provides express delivery, doorstep quality checks (QC) for returned items, and a 72-hour delivery guarantee.

8. India Post

India Post has long been regarded as the best delivery service partner in the country and has more than 150+ years of experience in the industry. It serves as the national postal service and provides delivery of mail and other important goods across India.

In recent years, India Post has introduced special services tailored for e-commerce businesses. These services include warehousing, storage and distribution, LTL and FTL shipping, expedited delivery, and live tracking.

India Post also provides cash on delivery for online orders. Although, a small tax is levied on such shipments. Be sure to check the percentage of taxes for different orders on the India Post website.

9. Shadowfax

Shadowfax has become a key player in solving last-mile delivery challenges in the Indian logistics sector in a short span of time.

Shadowfax provides both forward and reverse logistics services options to eCommerce businesses. This includes land or air transportation, warehouse pickups, real-time order tracking, delivery notifications, and COD payments.

10. Xpressbees

Xpressbees has been one of the trusted and successful eCommerce courier delivery companies since 2015. It operates in the B2B, B2C, and cross-border logistics industries.

In B2B shipping, Xpressbees utilizes a proprietary technology platform to plan the fastest delivery routes for over 1,000 vehicles, ensuring end-to-end visibility of shipments and reducing shipping costs. Additionally, Xpressbees offers storage facilities across 40 Indian cities, simplifying warehousing for e-commerce companies.

Top Essential Criteria to Choose the Fastest Courier Service Provider in India

Choosing the right courier service provider for your eCommerce business is crucial to make sure timely delivery and customer satisfaction. Here are the top criteria to consider:

1. Serviceability

Ensure the courier company serves your desired locations and can handle your business’s order volume. Multiple courier partners may be needed to meet rising consumer demand, especially with the complexity of modern eCommerce.

2. Limitations on Cargo Weight and Size

Different courier partners handle varying weights and freight capacities. Match the average size and weight of shipments with a courier that specialises in similar cargo to ensure efficiency & safety.

3. Freight Costs

Compare shipping rates based on delivery range, speed, size, weight, and type of cargo. Select a courier partner that offers the best value for your specific needs, balancing cost with service quality.

4. Delivery Speed

Fast delivery is key to customer satisfaction. Look for courier partners with a track record of speedy deliveries, essential for reducing cancellations and return-to-origin (RTO) rates.

5. Hidden Costs and SLA Terms

You need to be aware of any hidden costs for services like packaging, label printing, or consolidated shipments. A clear Service Level Agreement (SLA) will make sure full transparency and protect your business from unexpected charges.

6. Specialisation

Depending on your product type, find a courier company with specialized resources, whether for express delivery, handling customs clearance, or transporting fragile items.

7. Security and Insurance

Choose a courier partner that offers insurance and maintains high safety standards to protect high-value or fragile products during transit.

8. Delivery Mechanisms

Evaluate the courier’s entire system, including storage, transport, and communication processes. Efficient delivery mechanisms are crucial for a seamless customer experience.

9. RTO Percentage

High RTO rates can lead to significant losses. Select a courier partner with efficient Non-Delivery Report (NDR) management to minimize failed deliveries and RTOs.

10. Stuck Shipments

Monitor the frequency and reasons for stuck shipments. Select a courier that is equipped to handle and resolve these issues promptly.

11. Technology

Opt for courier partners with advanced technology, including API and UI-driven platforms, to streamline order tracking, communication, and overall delivery efficiency

12. Additional Benefits

You also need to look for couriers that provide additional services such as storage, inventory management, shipping label printing.

13. Reviews and Track Record

Research reviews and the track record of courier companies to gauge their reliability and performance. You need to establish couriers with a solid reputation in their area of specialization are often a safer bet.

After properly considering these factors, you can make sure that you choose a courier partner that meets your business’s needs and helps you provide excellent service to your customers.

Conclusion

Selecting the right ecommerce shipping service can impact a business’s efficiency and customer satisfaction. These top courier delivery companies providing express delivery services in India stand out for their reliability, speed, and comprehensive service. These fastest courier companies have built strong reputations by delivering packages securely across the country.

Finalizing the fastest courier service from these top providers is tough and you may need to work with multiple delivery partners to service various orders. In that case, top courier aggregators like Shipway might be the right choice for your business.

Shipway’s shipping aggregator has an easy-to-use interface and its shipping intelligence engine auto-allocates the best courier partner to service the order based on location, preference and affordability. This shipping solution ensures that your business benefits from quick deliveries, reliable service, and a wide reach. This, in turn, improves overall customer satisfaction and helps your business to stay ahead in the competitive e-commerce landscape.