Shipyaari vs ShipRocket: A Comprehensive Comparison For Your E-commerce Logistics

Efficient logistics and shipping solutions are the most important elements for ecommerce businesses to deliver exceptional customer experience. To solve this problem, Shipyaari and ShipRocket are the 2 leading players that provide a range of advanced logistics management features and improve the post-purchase customer experience. 

In the below article, we will provide a detailed comparison of each of these ecommerce shipping aggregator and their key features. This includes courier allocation, NDR management, RTO suite, integrations, COD remittance, tracking solutions and returns automation. 

You can easily compare the two platforms with our detailed comparison table and choose the best shipping alternative for your ecommerce brand.

Introduction to Shipyaari and ShipRocket

Shipyaari

Shipyaari is a leading shipping software for eCommerce that solves logistics problems for ecommerce businesses globally. It provides a services like real-time tracking of shipments, multi-courier integrations, shipping analytics, customer experience, etc. 

Shipyaari’s key objective is to reduce the complexities involved in shipping operations, that allows online retailers to focus on growth and customer satisfaction.

Key Features of Shipyaari

1. Multi-Carrier Integration: Access to over 25+ courier partners for nationwide and international deliveries, ensuring flexible shipping solutions.
2. Automated Shipping Process: Automated order management, label generation, and real-time tracking, reducing manual efforts.
3. COD (Cash on Delivery) Management: Supports COD services with faster remittance cycles, improving cash flow for businesses.
4. NDR Management: Advanced Non-Delivery Report (NDR) handling to minimize returns and improve delivery rates.
5. Real-Time Analytics: Dashboards with insightful reports on shipments, delivery performance, and customer satisfaction.

Pros of Shipyaari

• Wide Coverage: Strong courier network across India and international markets.
• COD Remittance Cycle: Reliable COD services with quick payouts to merchants

Cons of Shipyaari

• Branded Tracking Page: Does not provide branded tracking solutions integrated with your brand.
• RTO Suite: Basic RTO dashboard to manage and track shipments.

ShipRocket

ShipRocket is another well-known shipping solution that connects businesses with multiple courier partners in India. ShipRocket provides several helpful features to eCommerce businesses. 

This includes courier recommendation, real-time tracking, returns management, NDR management, automated shipping, and integrations with eCommerce platforms like Shopify. Its key focus is to improve the online shopping experience, optimize shipping costs and ensure on-time delivery.

Key Features of ShipRocket

• Automated Courier Selection: ShipRocket simplifies courier allocation by automatically selecting the best courier based on predefined parameters like cost and delivery timelines.
• Multi-Courier Integration: ShipRocket connects with multiple courier partners, offering flexibility and ensuring that your shipping needs are always met.
• Hassle-Free Returns Management: The platform automates returns, ensuring that return requests and pickups are processed efficiently.
• NDR & RTO Reporting: Provides detailed non-delivery reports and automated re-attempts to minimize failed deliveries.
• Real-Time Tracking: Offers real-time shipment tracking updates directly on your website or through email and SMS notifications.

Pros of ShipRocket

• NDR Management & Follow-ups: Unified NDR dashboard with reasons, actions and insight combined with automated follow-ups on SMS, email, WhatsApp and IVR.
• Advanced RTO Suite: Provides in-depth RTO prediction scores, address quality scores, and customer calls, which aids in better risk management.

Cons of ShipRocket

• Slow Customer Support: Dedicated account manager services are only available for enterprises.
• Returns Automations: Returns automation suite is not advanced.

Shipyaari vs. ShipRocket: A Detailed Comparison

To provide a clear and structured comparison, we will examine both Shipyaari vs ShipRocket across seven critical features: courier allocation, NDR management, RTO management, integrations, COD remittance, tracking solutions, and returns automation.

Let’s dive into a detailed comparison to help you choose the best shipping solution for your online store.

1. Courier Allocation

Shipyaari

• Multi-Courier Support: Shipyaari integrates with 25+ affordable courier partners located in India. It helps the online businesses to choose the most suitable option. This includes cost, delivery speed, and reliability.
• Automated Allocation: Shipyaari uses intelligent algorithms to automatically assign the best courier for each shipment, optimizing on the basis of key factors like destination, weight, and package type.
• Customization: Users can set preferences and rules to prioritize specific couriers or routes. It provides users with greater control over shipping strategies.

ShipRocket

• Extensive Courier Network: ShipRocket connects with 25+ national couriers. It provides a vast selection for diverse shipping needs.
• Smart Routing: ShipRocket uses AI to determine the most efficient courier for each shipment. It helps in balancing cost and delivery timelines.
• Bulk Shipping: ShipRocket is an ideal option for handling bulk shipments in eCommerce that are processing a large number of monthly shipments.

2. NDR (Non-Delivery Report) Management

Shipyaari

• Automated NDR Handling: Shipyaari automatically tracks and manages NDRs. It makes sure that failed deliveries are promptly addressed.
• Detailed Analytics: The platform provides insights into the reasons for delivery failures. This helps online businesses identify and mitigate any type of recurring issues.
• Proactive Notifications: eCommerce businesses receive on-time notifications about NDRs. This helps them to take swift action to re-attempt deliveries or communicate with customers.

ShipRocket

• Comprehensive NDR Management: ShipRocket provides a detailed NDR management system that tracks failed deliveries and facilitates easy resolution.
• Root Cause Analysis: The platform analyzes NDR data to identify patterns and underlying issues. This helps businesses in improving delivery success rates.
• Automated Reattempts: ShipRocket can automatically schedule retry attempts for failed deliveries, reducing manual intervention.

3. RTO Suite

Shipyaari

• Dashboard for Returns & RTO: Shipyaari provides an easy-to-use dashboard that focuses on return requests and automates the entire return logistics process from start to finish.
• Automated Customer Notifications: Shipyaari improves the overall customer experience by sending automated updates on the return status. It improves the transparency and trust of customers.
• Logistics Optimization: Shipyaari handles the logistics of returning packages to their origin. This streamlines the entire process to reduce manual efforts and delays.

ShipRocket

• Comprehensive RTO Dashboard: ShipRocket’s RTO suite includes a robust dashboard that tracks and manages the entire return process efficiently, offering detailed insights for better control.
• Automated Return Processing: The platform automates pickups and returns updates, eliminating the need for manual intervention and reducing delays in processing returns.
• Order Prediction and Insights: ShipRocket provides predictive analytics that helps businesses anticipate return trends, allowing for proactive measures to reduce future returns.

4. COD Remittance

Shipyaari

• Secure COD Handling: Shipyaari provides secure handling of Cash on Delivery (COD) transactions. This reduces the risks associated with cash handling.
• Timely Remittance: The platform processes COD payments at a faster speed. This helps eCommerce businesses to receive funds without unnecessary delays.
• Detailed Reporting: Shipyaari provides comprehensive reports on COD transactions. This helps them in aiding in financial tracking and reconciliation.

ShipRocket

• Efficient COD Processing: ShipRocket provides a reliable COD remittance system at a charge of 0.99% of the COD value. This results in making sure that businesses receive COD payments swiftly and securely.
• Automated Remittance: This platform automates the COD remittance process. It reduces manual intervention and potential errors.
• Transparent Reporting: ShipRocket delivers detailed reports on COD transactions This improves the overall financial transparency and management.

5. Tracking Solutions

Shipyaari

• Real-Time Tracking: Shipyaari provides real-time tracking for shipments. This allows the businesses & customers to monitor the delivery status.
• Multi-Courier Tracking: The platform supports tracking across multiple courier partners. It ensures consistency & proper visibility regardless of the chosen courier.
• Notifications and Alerts: Automated notifications keep stakeholders to be well-informed about shipment status changes.

ShipRocket

• Advanced Level Tracking Features: ShipRocket provides businesses with detailed tracking solutions along with real-time updates and detailed shipment information.
• Unified Tracking Interface: The platform consolidates tracking information from various couriers into a single interface. It simplifies the monitoring process.
• Customizable Notifications: Businesses can configure personalized notifications and created branded tracking pages. This improves communication with customers.

6. Returns Automation

Shipyaari

• Automated Return Processes: Shipyaari automates the return initiation, pickup scheduling, and tracking. This eases the entire returns workflow.
• User-Friendly Interface: The platform provides an intuitive interface for managing product returns. This makes it easy for businesses to handle return requests.
• Integration with Order Management:  In this, returns automation is integrated with order management systems. It ensures proper synchronization and accuracy.

ShipRocket

• Comprehensive Returns Automation: ShipRocket provides end-to-end automation for returns. This includes initiation, scheduling, and processing of products.
• Flexible Return Policies: The platform allows businesses to define and manage return policies with ease. This caters to diverse customer needs.
• Analytics on Returns: ShipRocket provides key insights into return metrics. This helps businesses optimize their return processes and reduce return rates.

7. Integrations

Shipyaari

• E-commerce Platforms: Shipyaari provides API integration with all the popular platforms like Shopify, WooCommerce, Magento.
• ERP and CRM Systems: It also provides API integration with ERP and CRM systems. This helps businesses to focus on their operations across different functions.
• Marketplace Integration: Shipyaari also integrates with leading marketplaces like Amazon, Flipkart, and eBay. This provides a proper centralized order management system.

ShipRocket

• Extensive Platform Support: ShipRocket also provides API integrations with eCommerce CMS like Shopify, WooCommerce, Magento.
• API Access: Developers can utilize ShipRocket’s APIs to create custom integrations. This further improves the platform’s flexibility.
• Marketplace and CMS Integration: ShipRocket also connects with leading marketplaces and content management systems. This results in smooth order processing.

Shipway – The Best Alternative for Shipyaari & ShipRocket

Both Shipyaari and ShipRocket offer comprehensive shipping solutions tailored to the needs of e-commerce businesses. Shipyaari is ideal for businesses that require high customization in courier allocation and emphasize customer communication in their return processes. 

ShipRocket, on the other hand, is popular for its intelligent courier recommendation algorithms, extensive courier network, and strong capabilities in handling bulk shipments. Its advanced level tracking features, automated COD remittance, & in-depth analytics provide businesses with the tools necessary to optimize their shipping operations. 

The final choice between Shipyaari and ShipRocket depends on the specific needs of your business. Both Shipyaari and ShipRocket provide powerful ecommerce logistics solutions to online retailers and companies in India and globally. However, for Indian ecommerce businesses, Shipway is an ideal alternative to both ShipRocket and Shipyaari due to its range of features, pricing and support.

Shipway integrates seamlessly with 30+ eCommerce platforms and 10+ courier partners. This further provides greater flexibility and efficiency required by modern businesses. 

Shipway provides advanced features such as intelligent courier allocation, comprehensive NDR and RTO management, automated COD remittance, and real-time tracking solutions. Additionally, Shipway is popular for its returns automation, ensuring a hassle-free return and exchange process for businesses & customers.

The key thing that sets Shipway apart is its user-friendly interface, customizable workflows, and powerful analytics features. This helps businesses to make data-driven decisions and optimize their shipping strategies. 

At last both Shipyaari and ShipRocket each have their unique strengths, Shipway emerges as the best alternative. Shipway provides a balanced mix of customization, efficiency, and advanced features to support your e-commerce logistics needs comprehensively. 

By choosing Shipway, businesses can use a powerful and easy-to-use shipping platform that not only meets but exceeds their logistics requirements and enhances the overall end-buyer journey. 

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