by Shipway | Sep 15, 2025 | eCommerce Fulfillment, Non-Delivery Report (NDR) Management System
E-commerce sellers know that RTO (Return to Origin) is a big headache. An RTO happens when an order doesn’t reach the customer and is sent back to you, the seller. This can happen for many reasons, like a wrong address, nobody home to receive the order, or the buyer...
by Shipway | Jul 4, 2025 | eCommerce Fulfillment, Non-Delivery Report (NDR) Management System
E-commerce sellers know that RTO (Return to Origin) is a big headache. An RTO happens when an order doesn’t reach the customer and is sent back to you, the seller. This can happen for many reasons, like a wrong address, nobody home to receive the order, or the buyer...
by Shivangi Singh | Mar 7, 2023 | eCommerce Shipping, Non-Delivery Report (NDR) Management System
NDR or Non-delivery reports are inescapable and are one of the biggest pain points of eCommerce brands. Why won’t they be? Non-delivery cases turn into RTOs(return to origin) soon and make brands lose up to 30% of profits. And, Yes, how can we forget that they...
by Shipway | Sep 21, 2021 | eCommerce Fulfillment, eCommerce Shipping, Non-Delivery Report (NDR) Management System
Did you know 30% of online orders fall in the RTO category? Are you wondering what is RTO category in courier? RTO or Return to origin refers to any order that isn’t delivered to the customers and is returned to its origin at the shippers’ request. In other...
by Shipway | Feb 11, 2020 | Announcement, Non-Delivery Report (NDR) Management System
What is NDR? A Non Delivery Report or NDR is a detailed status of your orders which could not be delivered and the reason for their non-delivery. With the help of this report, you can take action for the non-delivered orders. To process the UNDELIVERED order you need...
