by Shipway | Nov 27, 2025 | Non-Delivery Report (NDR) Management System, Shipway Blog
Losing essential documents in transit can be a major headache, and honestly, who needs that kind of stress? That’s why choosing a reliable legal document courier service is absolutely essential. From contracts and bank papers to ID proofs and other confidential...
by Shipway | Oct 21, 2025 | E-Commerce Returns, E-commerce Shipping, Ecommerce, eCommerce Returns, eCommerce Shipping, Non-Delivery Report (NDR) Management System, Return Management System, Shipway Blog
E-commerce growth in India is entering a new phase marked by expanding customer bases in smaller cities, advanced delivery technologies, and increasing expectations for speed and reliability. Courier services for e-commerce have evolved beyond simple parcel delivery...
by Shipway | Sep 15, 2025 | eCommerce Fulfillment, Non-Delivery Report (NDR) Management System
E-commerce sellers know that RTO (Return to Origin) is a big headache. An RTO happens when an order doesn’t reach the customer and is sent back to you, the seller. This can happen for many reasons, like a wrong address, nobody home to receive the order, or the buyer...
by Shipway | Jul 4, 2025 | eCommerce Fulfillment, Non-Delivery Report (NDR) Management System
E-commerce sellers know that RTO (Return to Origin) is a big headache. An RTO happens when an order doesn’t reach the customer and is sent back to you, the seller. This can happen for many reasons, like a wrong address, nobody home to receive the order, or the buyer...
by Shivangi Singh | Mar 7, 2023 | eCommerce Shipping, Non-Delivery Report (NDR) Management System
NDR or Non-delivery reports are inescapable and are one of the biggest pain points of eCommerce brands. Why won’t they be? Non-delivery cases turn into RTOs(return to origin) soon and make brands lose up to 30% of profits. And, Yes, how can we forget that they...
by Shipway | Sep 21, 2021 | eCommerce Fulfillment, eCommerce Shipping, Non-Delivery Report (NDR) Management System
Did you know 30% of online orders fall in the RTO category? Are you wondering what is RTO category in courier? RTO or Return to origin refers to any order that isn’t delivered to the customers and is returned to its origin at the shippers’ request. In other...