For any eCommerce business in India, having a well-organized shipping solution is essential for timely deliveries and a good customer experience. Choosing the right multi-carrier shipping software can help businesses save time, lower shipping costs, and offer greater flexibility to customers.
These platforms integrate multiple carrier partners into a single system, making the entire ecommerce shipping process easier.
According to a report, 55% of consumers would switch to a competitor for faster delivery service; therefore, finding the best multi-carrier shipping software is important for successful logistics operations. Many businesses still struggle with the benefits associated with a multi-carrier shipping strategy and partner with one reliable courier service for their ecommerce order deliveries. But what happens when these courier companies face delays, increase their prices, or do not serve certain PIN codes?
So, to understand better, let’s dive into what a multi-carrier platform does and what its benefits are for small, medium, and large businesses in India.
What Is Meant By Multi-Carrier Shipping Solution?
A smooth delivery experience is important for ecommerce businesses. For many online sellers, relying on a single courier partner can be challenging due to fluctuating order volumes and high shipping rates. To address this, businesses often partner with multiple carriers to manage deliveries efficiently.
However, managing multiple courier services can be overwhelming. That’s why many small businesses and online sellers turn to a multi-carrier shipping solution. These tools simplify logistics by consolidating multiple carriers into a single platform, enabling businesses to manage everything from one interface.
This means businesses can choose from several carriers depending on cost, delivery time and service quality. The software is also combined with order management and other eCommerce platforms for automating the entire process. Let’s have a glance at the ten best multi-carrier shipping software.
10 Best Multi Carrier Shipping Software For eCommerce
1. Shipway
Shipway is one of the most reliable multiple carrier management solutions that has powerful features and a user-friendly interface. Any kind of business can use this software to automate the parcel shipping and tracking processes. This makes the software a multi-courier shipping platform for all eCommerce sellers.
Features:
1. Multi-Carrier Integration: Shipway is combined with multiple carriers, which allows users to compare costs and choose the best option. This feature helps businesses save costs and manage deliveries so effectively.
2. Real-Time Tracking and Notifications: It offers real-time tracking and automated notifications. It also keeps customers informed about their order status, which increases customer satisfaction.
3. Branded Tracking Page: Businesses can create a branded tracking page that provides real-time updates. This helps in increasing the image of the brand and improving customer engagement.
4. Same day/ Next day delivery: With Shipway, you can get up to 97% on-time delivery assurance and higher customer satisfaction with same-day delivery service across metro cities, including Delhi, Mumbai, Bangalore, and Pune.
5. Unified NDR Management: Boost delivery success and cut down on RTOs with a single, streamlined solution.
6. Shipping Intelligence: Streamline order allocation to boost delivery success rates, so you can stay focused on growth while your shipping runs on autopilot.
7. Return Management: Shipway simplifies return management by providing an easy-to-use interface for processing returns. This can help improve the post-purchase experience.
8. Analysis and Reporting: The platform offers detailed, advanced analytics and reporting tools. These tools give in-depth insight into the performance of the delivery. Therefore, it is helpful to make better decisions about the business.
Shipway stands apart from other multi-carrier solutions due to its features. This makes it a perfect choice for businesses that want an efficient shipping solution.
People on G2 commented on the following pros and cons
Pros
- Best Shipping Software for Enterprise Scale Operations
- Branded tracking page with the brand logo, allows displaying customer reviews on the tracking page and helps you track in real time tracking
- Reduces shipping cost and optimizes shipping performance by lowering RTOs for my business.
Cons
Needed more orders in the base plan.
2. Ithink Logistics
Ithink Logistics is another top shipping aggregator software in the industry. It is helpful for small to medium-sized businesses that provide a low-cost multi-carrier shipping management system.
Features:
- Ithink Logistics uses an AI solution to aggregator multiple carrier partners and automate the shipping process. This is from selecting the best courier partner to manage the routes for delivery.
- It offers to combine with more than 20 shipping carriers that provide businesses with several choices to fulfill orders.
- The platform allocates orders automatically to the most suitable courier partner. This is done based on location, weight and delivery time.
- Comprehensive Dashboard helps you manage the orders, track shipments and analyze the performance through a single dashboard.
- Ithink Logistics provides seamless integration and is combined with other popular eCommerce platforms.
The AI-powered capabilities and multi-carrier support make IThink Logistics the best option for the best multi-courier shipping software for businesses that want reliability.
3. Shiprocket
Shiprocket is a well-known name in eCommerce shipping, particularly in India. It provides an efficient platform for businesses to make their shipping processes automatic.
Features:
- Shiprocket is combined with 17+ courier partners. This makes businesses choose the best shipping options based on delivery times and costs.
- This multi-carrier shipping platform automates order processing, from printing shipping labels to order tracking. This is helpful to save the time and effort of businesses.
- Shiprocket’s NDR (Non-Delivery Report) Management helps businesses manage non-delivery reports efficiently. This can help reduce returns and improve overall customer satisfaction.
- The rate calculator feature helps users calculate shipping costs immediately. This helps them choose the most cost-effective shipping option.
- Shiprocket also offers an easy COD option. This makes it ideal for businesses operating in cash-centric markets.
Shiprocket’s integration capabilities make it one of the top multi-carrier shipping software companies. This is mainly beneficial for businesses that aim for low-cost shipping management.
Pros
Easy navigation. Tie-ups with ecommerce delivery partners make order delivery easier in most places.
Cons
Support for resolving weight discrepancies is slow and often ineffective
4. NimbusPost
NimbusPost is a newly growing platform. This platform also offers several services to manage eCommerce shipping.
Features:
- NimbusPost multi-carrier aggregator also combines with 27+ courier partners that provide businesses with many shipping options.
- The platform uses AI shipping management to provide intelligent shipping solutions. This option will provide faster deliveries and cost savings.
- It offers real-time tracking of shipments and automated notifications. This increases transparency and customer experience.
- The platform uses secure handling of sensitive data. This makes it a reliable choice for businesses concerned with data security.
5. Shippo
Shippo is also one of the top choices that is helpful to eCommerce businesses due to its easy-to-use interface and competitive pricing.
Features:
- Shippo offers Global Carrier Support, combining with over 85 global carriers. This provides businesses with a wide range of shipping options.
- Shippo provides powerful API integration. This makes it easy for developers to connect shipping functionality to their existing systems.
- The platform provides detailed analytics on shipping performance. This helps businesses manage their shipping strategies.
The large carrier network Shippo makes it the best choice for businesses that look for flexible carrier solutions.
People commented on the following pros and cons on Capterra
Pros
Easy Mac-style navigation and great CSV upload.
Cons
Autofill on the address can pull incorrect information, which can lead to the wrong address.
6. Shipsy
Shipsy empowers businesses to scale efficiently, reduce logistics costs, and improve service quality through smart automation and intelligent 3PL management. Its unified mobility suite connects both cross-border and domestic logistics, enabling seamless operations. With end-to-end visibility, from first mile to last and real-time analytics, Shipsy helps teams boost operational efficiency and make faster, data-driven decisions.
Features
- Real-time tracking
- Intelligent route optimization
- Streamlined inventory management
- Seamless integration across multiple systems.
People on Capterra commented the following
Pros
The software offers a user-friendly and intuitive solution for managing logistics and supply chain operations.
Cons
Lack of new features
7. Shipstation
Starship is a delivery and parcel management platform that supports multi-carrier shipping through a network of 22 integrated carriers. It also acts as a consolidator, efficiently managing both parcel and LTL (Less-than-Truckload) shipments.
Features
- Multi-Carrier & Multi-Mode Shipping Support
- Branded Email Notifications for Enhanced Customer Experience
- Centralized Dashboard for Real-Time Shipment Insights
- Seamless Warehouse Management System (WMS) Integration
- EDI Integration for Automated Data Exchange
- ERP & E-commerce Platform Integration
- Advanced Technologies to Improve Shipping Efficiency
People on Capterra commented on the following pros and cons:
Pros
It is very cohesive with the integrations. Seamless order processing.
Cons
Sometimes it takes forever for a label to process.
8. ClickPost
Clickpost is a leading SaaS platform offering end-to-end logistics solutions tailored for the eCommerce industry. Pre-integrated with over 150 courier partners, it simplifies order fulfillment through a single dashboard. From generating shipping labels to managing orders seamlessly, Clickpost streamlines the entire post-purchase experience. It also supports PIN code accessibility checks at checkout, ensuring smooth and serviceable deliveries.
Features
- Comprehensive Activity Dashboard
- Real-Time Activity & Dispatch Tracking
- Efficient Dispatch Management
- Automated Label Printing
- Live Location Tracking
- Robust API for Seamless Integration
People on Capterra commented this:
Pros
- Provides real-time tracking updates
- Enhancing shipment transparency
- Handles delivery failures (NDR) and pickup issues (NPR) efficiently
- Displays accurate estimated delivery dates to improve customer expectations
Cons
- Switching between multiple brand accounts can be unintuitive for enterprise users
- Limited flexibility in re-triggering webhooks automatically
- Some tasks require multiple API calls, which could be streamlined for ease of use
9. Proship
ProShip is a powerful software designed for enterprise retailers, manufacturers, healthcare providers, and 3PLs. It streamlines parcel transportation management with flexible carrier connectivity, continuous compliance, and intelligent multi-carrier rate shopping powered by unified business rules. ProShip also supports seamless omnichannel fulfillment, making it a reliable solution for high-volume, complex shipping operations.
Features
- Supports multiple carriers
- Enables real-time rate comparisons
- Automates shipping rules
- Generates labels instantly
- Validates addresses
- End-to-end shipment tracking
Comments on Capterra :
Pros:
Both individual package shipments and custom batch processing work seamlessly. The integration with end-of-day (EOD) reports simplifies reconciliation and speeds up the chargeback process, making operations more efficient.
Cons:
Support response times can slow down during staffing gaps, leading to delays in issue resolution when it’s needed most.
10. Easyship
Easyship is a unified shipping platform designed to simplify logistics for eCommerce businesses of all sizes. It seamlessly integrates with major eCommerce platforms and automates essential tasks like label generation, tracking updates, and returns management. Easyship also enhances the post-purchase experience with branded tracking pages and customizable packing slips, giving merchants greater control over customer communication.
Features
- Automate logistics with customizable shipping rules tailored to your workflows
- Quickly generate and print shipping labels with just a few clicks
- Seamless integrations with leading ecommerce platforms for smooth operations
- Access discounted shipping rates to reduce delivery costs
- Keep customers informed with real-time tracking updates and simplified returns management
- Offer branded checkout and fulfillment options to deliver a consistent, on-brand experience
People on Capterra commented on these pros and cons
Pros:
- User-friendly interface that’s easy to navigate, even for first-time users
- Access to detailed shipment data and tracking insights in one place
Cons:
- Inconsistent tracking updates, with some delivered shipments still marked as “in transit”
- Frequent data inaccuracies make it hard to rely on the system
- Lack of reliability across features, leading to trust issues with overall platform performance.
7 Benefits of Multi-Carrier Shipping Software Solutions
These solution providers can help businesses, especially eCommerce businesses, in many ways. Some of the benefits include:
1. Enhanced Shipping Flexibility and Options
The primary benefit is that these solutions can offer several options. Based on the cost, speed, and type of service, businesses can choose from various carriers. This is important to meet the diverse needs and preferences of customers for quick shipping, standard delivery, or specific courier services.
2. Reduction in Cost and Savings
Multi-carrier shipping management helps businesses compare the shipping costs with other carriers in real time. This comparison can find the most cost-effective shipping option for each order. This comparison also helps eCommerce businesses reduce shipping costs and improve profit margins for customers. The system avoids unnecessary fees that lead to more expected shipping expenses.
3. Improved Operational Efficiency
Managing multiple carriers manually can take time and may result in errors. A multi-carrier shipping platform can do the process automatically. These include the generation of labels for tracking and reporting. This reduces time spent on administrative tasks, allowing the team to take care of the business. The software also ensures that all shipping documentation is accurate, which minimizes the risk of delays and fines.
4. Better Tracking and Visibility
The primary benefit of using a multi-carrier shipping solution is to increase visibility in the ecommerce shipping process. The software shows the tracking information from multiple carriers in a single interface. This makes it easier for businesses to monitor shipments in real time. This visibility allows companies to identify and address any issues that may arise during transit. Customers can also benefit from better visibility because they can receive accurate and timely updates on the status of their orders.
5. Streamlined Returns Management
It can be a difficult task and even costly to manage the returns of eCommerce businesses. However, a multi-carrier shipping software solution simplifies returns management through a centralized platform to handle returns across multiple carriers. The software can automate the generation of return labels, track returned items and update inventory levels. This approach can improve customer satisfaction and reduce shipping costs associated with handling returns.
6. Integration with Existing Systems
Most multi-carrier logistics companies offer solutions that can integrate easily with existing systems of businesses, such as order management systems and eCommerce platforms. This integration makes sure that all shipping-related data is adjusted across different platforms, which reduces errors and improves data accuracy. All these systems work together for businesses to achieve a more efficient workflow.
7. Scalability and Growth
Businesses are growing, and their shipping needs become more complex. However, the software can easily adapt to combine with new carriers, services and shipping locations. This is important for businesses to increase their product offerings. It helps businesses make changes to their shipping process to meet the market demands.
Each platform mentioned above has its unique strengths. So, depending on your business size and shipping requirements, one of these platforms could be the perfect fit for making your shipping operations easy. Having an efficient shipping solution for small businesses is essential for delivering a seamless customer experience.
Investing in the best shipping aggregation software for your ecommerce business can significantly reduce costs, streamline your operations, and provide the flexibility needed to meet customer demands.
Shipway offers the best multi-carrier shipping platform tailored for all types of businesses. Packed with powerful automation features like AI-based order allocation, bulk shipping label generation, a unified NDR management dashboard and excellent returns automation, Shipway streamlines the forward and reverse logistics for ecommerce brands.
Ready to transform your shipping process? Register on Shipway now and take your eCommerce shipping to the next level.
