In eCommerce, order tracking and delivery management are crucial to ensure smooth logistics operations, improve customer satisfaction and optimize operational efficiency. ClickPost is a leading shipping solution that solves this problem by providing robust logistics automation, shipment tracking and post-purchase engagement API & tools.
While ClickPost is an effective shipping solution, it comes with several drawbacks, including intransparent pricing.
As a result, numerous ClickPost alternatives have emerged, offering unique features and advantages. These Clickpost competitors have unique features and improved integrations. They cater to the diverse requirements of eCommerce businesses, providing tailored solutions that optimize logistics operations.
In the below article, we will discuss the top ClickPost competitors in 2024 that provide helpful features like shipping API integration, delivery tracking, branded tracking page creation, and improve the overall post-purchase customer experience for an e-commerce or D2C brand.
Looking into these top ClickPost alternatives, you will gain valuable insights into the best tracking and delivery management solutions. This will help you improve your eCommerce operations and deliver exceptional customer experiences.
Best ClickPost Alternatives: A Quick Overview
1. Shipway:
Shipway is a reliable courier aggregator and the best ClickPost alternative. It is integrated with multiple courier partners like DTDC, Ecom Express, etc across India and also allows you to integrate your own courier partner with its interface. Shipway simplifies the full order fulfillment process by providing features like AI-based fraud detection, intelligent courier allocation, returns and exchange automation, order tracking and notifications and NDR management.
You can also promote your business with a customized branded tracking page and maintain transparent communication with your customers through timely notifications via Email, SMS, and WhatsApp. Shipway also automates creating bulk shipping labels and generating return AWB numbers, reducing manual tasks.
It is integrated with e-commerce platforms and solutions like Shopify, Woocommerce, Magento, Unicommerce, Cashfree and more.
Pros:
- Comprehensive integration with Shopify, WooCommerce, Magento
- Real-time tracking updates and automated notifications
- Advanced NDR management
- Provides extensive COD support with fraud prevention measures
- Comprehensive returns management
- 24/7 dedicated customer support
- Flexible pricing
- User-friendly interface
- Quick onboarding
Cons:
- No pricing information is available on the official website.
2. Aftership
AfterShip is known for its post-purchase solution but offers many features that streamline the shipping process, enhancing the shopper’s experience. It automates most shipping tasks like label generation, real-time rate calculation, and other shipping workflows.
AfterShip provides proactive shipment tracking, a branded return page, and world-class shipping protection to improve customer satisfaction. It is integrated with carrier partners, eCommerce platforms, and technology platforms making it a leading competitor to ClickPost.
Pros:
- Real-time rate calculation
- EDD prediction
- Branded return page
- Return automation
- Order tracking
- Shipping protection
- Automated order processing
Cons:
- Slow onboarding process
3. EasyPost
EasyPost primarily focuses on offering cost-effective shipping solutions to eCommerce merchants. Its service package includes multiple shipping APIs and functionalities, such as obtaining special carrier rates from leading providers like UPS, FedEx, and DHL.
EasyPost facilitates the purchase and printing of shipping labels, address verification, and package insurance to ensure smooth delivery to the recipient and acts as a close competitor of Clickpost.
One of EasyPost’s standout features is SmartRate, a patented shipment-level optimization API designed to help you save on overall shipping expenses and improve on-time delivery.
Pros:
- Discounted shipping rates
- Multi-carrier access
- Address verification
- Shipping insurance
- Shipping label generation
- SmartRate API integration
Cons:
- No shipping delay management option
- Difficulties in bulk shipping label generation
4. eShipz
eShipz is another popular alternative to ClickPost, offering exclusive solutions to streamline shipping operations through automation. It automates tasks such as carrier allocation, shipping label generation, and real-time shipment updates.
Additionally, eShipz helps identify invalid addresses, manage NDRs (Non-Delivery Reports), and prevent COD fraud. All these tasks can be managed through the eShips centralized dashboard.
Moreover, eShipz handles refunds, enabling better customer relationship management. Customers can also track multiple orders on the eShipz branded tracking page.
Pros:
- Order processing task automation
- Address verification
- Automated NDR management
- COD fraud prevention
- Shipment status updates
Cons:
- Dashboard is difficult to set-up
- Slow and glitchy interface
5. Narvar
Narvar is recognized for its ability to streamline shipment tracking and post-purchase experience for end customers. Currently partnered with over 300 carriers, Narvar enhances international reach.
It predicts delivery dates to win customers’ trust and provides a branded tracking page with time-to-time notifications to drive customer engagement. Narvar’s branded return portal boosts cross-selling opportunities, and it also offers home pick-up services and proactive refund notifications.
Pros:
- 300+ carrier integrations
- Estimated time of arrival prediction
- Branded tracking page
- Time-to-time notifications
- Branded return portal
Cons:
- Lack of customization
- Hard to navigate for beginners
6. ShipStation
ShipStation is a prominent ClickPost competitor, easily integrating with carrier providers, eCommerce platforms, and marketplaces to centralise order management tasks.
It secures cost-effective rates for retailers and features a real-time shipping rate calculator. ShipStation also offers branding options, such as customised shipping labels and a branded tracking page, and manages returns through a customised returns portal.
Pros:
- Discounted shipping rates
- Real-time shipping calculator
- Easy integration with selling channels
- Branded tracking page and returns portal
- Branded notifications
Cons:
- It is quite expensive
- Hard to navigate
7. Easyship
Easyship is a popular shipping software that provides premium shipping features. These are custom shipping rules, shipping label generation, and discounted shipping rates.
It integrates with leading eCommerce platforms and also provides duties & tax visibility to help businesses maintain transparency with customers.
For international shipping, Easyship provides a dedicated account manager to assist throughout the process. Additionally, it offers an optimised checkout page, automated notifications, and a branded tracking portal.
Pros:
- Custom shipping rules
- Shipping label generation
- Duties & tax visibility
- Shipping insurance
- Dedicated account manager for global shipping
- Branded tracking portal and customer notifications
Cons:
- Software is slow
8. ShippingEasy
ShippingEasy focuses on saving time and money on shipping by offering discounted rates from leading carriers and automating various tasks. It allows for carrier mapping, creating rules for weight and delivery preferences, adding insurance, and more. Users can split/combine orders, create shipping labels, and manage order-specific rules.
Real-time tracking information and branded delivery confirmation emails are sent to customers. They can also use a branded tracking page to track their parcels. ShippingEasy is the last alternative to ClickPost on this list which improves the returns management activities as well.
Pros:
- Discounted shipping rates
- Shipping rules creation
- Shipping label generation
- Branded delivery confirmation
- Branded tracking page
- Returns management
Cons:
- Higher subscription rate
These alternatives to ClickPost software provide different types of helpful features that are developed to meet the needs of eCommerce businesses. After properly comparing the pros and cons of each platform, online retailers and ecommerce businesses can select the best logistics and shipping solution for your business.
Final Takeaway
The eCommerce shipping market is brimming with logistics aggregators and solutions. We’ve provided a detailed list of the top 8 ClickPost competitors, we know it’s challenging to test each platform’s features and settle on one. So, go through our list and choose the right logistics partner for your business.
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