by Shivangi Singh | Apr 14, 2023 | eCommerce Marketing
Managing customer relationships is crucial for every business’s success. And, to do so, all you need is CRM (Customer Relationship Management) software as it can streamline your customer interactions and is an essential tool for any eCommerce store. From...
by Shivangi Singh | Apr 10, 2023 | eCommerce Shipping
WISMO (Where Is My Order) tickets are a common and frustrating customer inquiry for e-commerce businesses. Not only do they waste valuable time for customer support teams, but they also decrease customer satisfaction. However, there are various strategies businesses...
by Shivangi Singh | Mar 30, 2023 | eCommerce Fulfillment
Have you ever ordered a product online and anxiously awaited its arrival, only to find out it’s delayed or lost in transit? It’s frustrating, right? Don’t make this big mistake when you are an eCommerce brand as you may end up losing customers. Now,...
by Shivangi Singh | Mar 24, 2023 | Customer Experience, Startup Series
According to reports, D2C marketplaces saw a growth of 59.6 percent while branded websites grew by over 80 percent in the fiscal year 2022! Furthermore, it is proposed that in the next 5 years, D2C brands present at least a $100 billion opportunity. Therefore, D2C...
by Shivangi Singh | Mar 24, 2023 | eCommerce Fulfillment, eCommerce Shipping
77% of customers are likely to repeat purchase from a brand or refer a brand that has an exceptional post-purchase experience. So, where do you stand when it comes to impressing your customers? Whether you just started or are on the lookout for ways to enhance your...
