by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Studies have shown that bad returns management leads to profits being reduced by 25% Returns wreak havoc on the profits of e-commerce sellers for a couple of reasons namely inventory blockage, damaged products, reverse logistics cost, and reselling of the...
by Shipway | Jun 19, 2024 | eCommerce Returns, Return Management System
Imagine a customer who orders a product from you and receives the wrong size, they go to your website to get a refund because the product is useless to them. In that case, three cases may arise, either your customer has to run after your support team for a refund...
by Shipway | Jun 12, 2024 | eCommerce Returns
A customer’s return experience is one factor determining whether website visitors will convert to customers and if a customer will buy from you again. Return automation is a sure-shot way to give the best customer experience, and in turn, also helps you build trust...
by Guest | Dec 20, 2022 | eCommerce Returns
The goal of launching an eCommerce site is to facilitate a successful transaction between your store and customers. However, this goal isn’t always achievable, as some customers request online stores to take back their orders. You can argue about why customers want to...
by Shipway | Nov 30, 2021 | eCommerce Returns, Return Management System
Are you able to satisfy your customers with your returns & exchange processes? Are they happy enough, with their return experience, that they make a repeat purchase with you? As the e-commerce industry has flourished through the years, it gave competition to...
by Shipway | Sep 8, 2021 | eCommerce Fulfillment, eCommerce Returns, eCommerce Shipping
Festive season is near! Are you all ready to welcome the huge amount of purchase orders? Are you prepared well to deliver them on/before time? As the festive or holiday season comes near eCommerce businesses start with marketing and campaigning of the new product...
