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Feature Update: The simplified exchange process for your Shopify Store

Feature Update: The simplified exchange process for your Shopify Store

by Shipway | Apr 16, 2021 | Announcement, Ecommerce, eCommerce Returns

Shipway provides the best return automation solution for eCommerce brands. We have updated our solution for all Shopify Users, allowing them to smoothly manage the critical areas in the exchange module by creating an exchange order on Shopify, handle discounts on an...
Returns: An ignored plague growing in the D2C industry

Returns: An ignored plague growing in the D2C industry

by Shipway | Apr 7, 2021 | Ecommerce, eCommerce Returns, Shopify

The existence of some rampant in the e-commerce industry jeopardizes the business and puts the brand’s value at stake. Returns are one of the rampant, which is growing in the industry despite the fact that everybody is well-aware of the problem. It is still...
What happens when the order is not delivered? Here’s what to do!

What happens when the order is not delivered? Here’s what to do!

by Shipway | Mar 6, 2021 | Ecommerce, eCommerce Returns, eCommerce Shipping

One-third of the COD orders placed on most of the eCommerce websites in India remain undelivered. Non-delivery of orders is responsible for adding a huge cost to online retail businesses.  Although India is blooming digitally, still 83% of online orders are preferred...
How to process refunds & exchanges for your Shopify store?

How to process refunds & exchanges for your Shopify store?

by Guest | Jan 7, 2021 | Ecommerce, eCommerce Returns, Shopify

Businesses, online or offline, have to deal with returns, refunds, and exchanges. But it depends on how you are looking at the returns: as a threat or opportunity? Quick returns and refunds are the demand of 95% of online customers. If not handled strategically, it...
How to create an interactive self-service portal for returns that reduces customer support costs?

How to create an interactive self-service portal for returns that reduces customer support costs?

by Guest | Dec 5, 2020 | Announcement, eCommerce Returns

Attracting new customers to make a purchase from your brand is easier than influencing existing customers to continue purchasing. One of the biggest influencers is the customer service you provide. Delivering a satisfying customer experience is the biggest achievement...
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